Stefania D’Amato | Page 2

Total qulitay is excellent Very near to my home. Service is excellent. I bought a Camry from this dealer one year ago. The staffs are very friendly. I will come here again. Very near to my home. Service is excellent. I bought a Camry from this dealer one year ago. The staffs are very friendly. I will come here again. More

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Nice car and professional sales men. Although there is a small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the car and service in the future deserve the price. If so, I will definitely refer the store to my friends. More

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Fabulous experience My experience at Herb Chambers Toyota was excellent! I live on the Cape and had difficulty locating the car I wanted in the color I wanted. After tr My experience at Herb Chambers Toyota was excellent! I live on the Cape and had difficulty locating the car I wanted in the color I wanted. After trying two other dealerships with no luck, HC was able to locate the car in the right color with everything I wanted. Everyone I dealt with was friendly, helpful and professional, especially Allen, Stefania, Chris and Anderson. More

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Herb Chambers Makes Car Buying Easy What was super helpful is that Brandon, our sales person allowed me to drive the car to my very busy spouses work so we both could check the car out!! What was super helpful is that Brandon, our sales person allowed me to drive the car to my very busy spouses work so we both could check the car out!! Thanks Brandon and Herb Chambers More

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Excellent service By far the best car buying (leasing) experience we have ever had. Brandon was excellent. There was no back and forth, no I need to check with my man By far the best car buying (leasing) experience we have ever had. Brandon was excellent. There was no back and forth, no I need to check with my manager etc. We were in and out, new vehicle leased. No stress. More

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Treated me like a human, researched questions, great price I looked up and down the entire East Coast for my car and eventually chose Herb Chambers of Toyota over all other dealers because they listened to my I looked up and down the entire East Coast for my car and eventually chose Herb Chambers of Toyota over all other dealers because they listened to my questions, researched the answers, and offered a great price. They understood that I had very specific desired features and did not unduly pressure me into buying a car that they already had on the lot (none of which suited my requests) but instead helped me to order the right car from the factory. Most other dealers treated me as if I were only good for "quick sale" and became less interested when they learned I would not fulfill that role. Stefania and Allen at Herb Chambers, though, listened to my requests and worked to fulfill my needs. They treated me like a PERSON, not just a sale. I had multiple questions that I could not answer through my own research, so they used their internal networks to discover the answer. And, after all that, still offered a great price. Even Mark in Finance treated me well, researching answers to my questions and explaining the packages in a way that made sense without pressuring the sale. I absolutely recommend working with each of them! Thank you for your commitment to giving me a customer experience that was different - and MUCH BETTER - than the other dealers. More

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Positive Experience Buying a New Car Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matche Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matched my hybrid preferences. Carlos, who had helped my husband a find a new car a month earlier, was terrific at helping us to explore all available options in their lot. He was relaxed and encouraging - never pushy. We had to have my choice of car brought in from another lot and it arrived sooner than expected - the next day! Mark was terrific and made the purchase easy and relaxed. Carlos explained the basics of my new car and I was able to drive away with confidence. Both my husband and I are very happy with our new Highlanders and our experience buying from Herb Chambers. More

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No fuss. Purchased a new vehicle via the Costco partnership for the second time from you. Excellent service. Carlos knows his stuff and provides follow up to a Purchased a new vehicle via the Costco partnership for the second time from you. Excellent service. Carlos knows his stuff and provides follow up to all questions. More

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Professional AND Friendly! Who would ever think spending time at a car dealership while your car is being serviced would be so PLEASANT?! Well, it is at Herb Chambers Toyota of Who would ever think spending time at a car dealership while your car is being serviced would be so PLEASANT?! Well, it is at Herb Chambers Toyota of Boston. Thank you for taking such good care of our cars AND us! More

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Bait and Switch Very disappointed in the behavior of Herb Chambers. Seems that the Costco offer is a scam. Called and asked for Jaclyn since she had sent me the email Very disappointed in the behavior of Herb Chambers. Seems that the Costco offer is a scam. Called and asked for Jaclyn since she had sent me the email with the offer price. Was told she were not there. A woman who gave the name Stefania said she was her boss, encouraged me to come in that night said she’d make sure Jaclyn got the commission, but when I got there half an hour later was told Stefania was not there. Stefania and Jaclyn are listed here as internet not sales so not sure if they were there at all of even if they are real persons or if their names are code words of some type, Spoke to Luke he refused to honor price quoted and also offered below average price for my trade in so low as to be a scam. As I was leaving Luke offered to subtract another $1000.00. I told him I would have to look at the numbers (by this time everything had been put away) and would get back to him. I got back and told him I might be willing to consider this subtracting the $1000.00 if they removed the various added fees selling for the quoted price (minus a competitive price for my trade in) . Luke promised to get back to me by email that day but never did and has not been heard from since at all. There is no valid excuse for not getting back when he promised to do so. I am now of the impression that Herb Chambers is not interested in selling cars at a competitive price. When I discovered this web site (which I discovered trying to discover if Stefania actually existed) I discovered that another potential customer Tpenziner had also experienced Herb Chambers failure to respond, There the dealer claimed the customer had opted out and thus they could not get in touch with him. This sounds odd as why would he opt out waiting for a response. I did not opt out in fact emailed them when I had not heard from them. Prior to this I had received no less then 58 spam emails from them More

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