Stephanie Frazier | Page 7

BRZ - Jen Bell Each and every person whom I worked with at Subaru of Kennesaw were nice, helpful, and genuinly great to work with. Joseph Ball was the best sales pe Each and every person whom I worked with at Subaru of Kennesaw were nice, helpful, and genuinly great to work with. Joseph Ball was the best sales person I have ever worked with. He made me feel important, relaxed, and comfortable. He was not pushy and was very knowledgeble about the vehicle. I had an emergency come up and had to leave the dealership suddenly and he checked on me after I left to make sure everything was ok. All of the other individuals I worked with remembered that I had an emergency and when I returned to the dealership, checked to see that everything was ok. This was a fantastic buying experience. This is my first subaru and after this, will not be my last. More

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Positive first new-car-buying-experience I recently went through my first new-car-buying process for a 2015 Subaru WRX. I initially reached out the the online shopping department at the Kenn I recently went through my first new-car-buying process for a 2015 Subaru WRX. I initially reached out the the online shopping department at the Kennesaw Subaru by requesting a quote through their website. Stephanie got back to me quickly and we were able to arrange a test drive soon after. I went in and Stephanie was very helpful, patient (my first manual transmission car), and knowledgeable. Even after my extensive research, I still learned about some features on the WRX that I was previously unaware of. We talked about various trims, options, and colors for my WRX. I had my heart set on either a WR blue or white one. Unfortunately both were pretty popular colors and the Kennesaw Subaru didn't have one in the specific trim I wanted. Stephanie offered to either trade for one or order one from the factory, and offered me a very fair price. She was understanding that I would need to think about it, and wasn't pushy at all. Ultimately, I chose to get the WR blue one, and Stephanie was only able to located a white one that she could trade for. Although I ended up purchasing my car from a dealer out of state, I am still thankful for the help that Stephanie offered me. I would definitely recommend my friends to check out the Kennesaw Subaru and especially Stephanie for their Subaru buying needs. More

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Jason and Stephanie were every helpful in expediting my appointment for the installation of trim and splash guards for my Forester. Thanks! Great people to deal with!! appointment for the installation of trim and splash guards for my Forester. Thanks! Great people to deal with!! More

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My first contact with Subaru of Kennesaw was through an internet inquiry. Might as well let technology help in the car buying/pricing process. Stephanie Frazier contacted me immediately. I relayed what I internet inquiry. Might as well let technology help in the car buying/pricing process. Stephanie Frazier contacted me immediately. I relayed what I was in the market to buy an Outback. Again, Stephanie came back with several options. I was also looking at another vehicle/brand. I wanted to make sure I got the vehicle I wanted. I contacted Stephanie to let her know I was still looking. She let me know when she was available and when I was ready let her know. There was absolutely no pressure. I do not like to feel pressured or rushed. I chose to work with Stephanie and Subaru. I arrived at the dealership unannounced and had changed my mind on a Forester Premium which had more of the of the standard options for which I was looking. Stephanie was out with a customer who had made an appointment. Another salesperson was helpful opening several vehicles for me to look at while waiting for Stephanie to finish with her appointment. Again, there was no pressure, I could look at my leisure. Stephanie was able to negotiate a price in my range. Carlos made the remainder of the purchase process friendly and in a timely manner. I feel confident any regular service needed on my Forester will be handled professionally and quickly as well. More

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Great Purchase experience. Visited this dealership once to pick up brochures and then communicated online for options I wanted. Emails were promptly returned. I also received bids via an online buying serv to pick up brochures and then communicated online for options I wanted. Emails were promptly returned. I also received bids via an online buying service from 3 other dealers but Kennesaw beat them all. Because I got a good deal on price, I was expecting to get jacked up on financing, but instesd got a terrific interest rate for lrrs than A rating credit score. Thanks Stephanie and Johnny. More

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2nd oil change 2014 forester Steve and his crew are dripping with professionalism they did not over-look any thing , my forester look like It came out of the show room when I left.(car-wash-vacuum)Made dripping with professionalism they did not over-look any thing , my forester look like It came out of the show room when I left.(car-wash-vacuum)Made me feel I hit the lottery and I did by buying at this dealership.. More

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I got an online price quote on a new BRZ from several dealers and Subaru of Kennesaw quoted me the best price. The sales staff was courteous and professional, and not overly pushy. I am very pleased with dealers and Subaru of Kennesaw quoted me the best price. The sales staff was courteous and professional, and not overly pushy. I am very pleased with my experience at this dealership, and I would recommend them to anyone in the Atlanta area looking to purchase a new car from a friendly, and personable salesperson. More

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Would definitley recommmend. We will keep them in mind for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it for further purchases. Customer service was fantastic. They went above and beyond. For example, the wheel lock was not in the car, they located it the following morning and are overnighting to us since we live about an hour away. We talked to them over the phone, when we arrived, all we pretty much had to do was test drive and sign. Great experience!!!!!! Thank you Stephanie Frazier and Johnny Poole Jr. More

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Awesome sales staff Stephanie helped me out so much to get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more get me in a brand new WRX the overall purchase experience was exceptional I couldnt have asked for more More

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I had visited several Subaru Dealerships even out of GA and tested driving Legacy before going to this one. I went there because the price was what I expected and the equipment of the car was useful to me. and tested driving Legacy before going to this one. I went there because the price was what I expected and the equipment of the car was useful to me. I don't like fancy stuff such as moonroof or Navigation system, the simpler the better. The process from introducing Legacy to testing driving and final negotiation was free of pressure. The most suprising thing was that, the traded-in value of my old car provided by Johnny was way better than CarMax. Also, in the past three weeks during the break-in period, Stephanie answered many of my questions, which was very helpful. Overall, a good experience and a good buy. More

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