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Stephanie McNair
499 Reviews
Dealership Experience
8 yrs, 1 mo
Industry Experience
11 yrs, 10 mos
499 Reviews
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499 Reviews of Stephanie McNair
June 03, 2019
Efficient, fast and friendly service. Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along with recommendations. More
by sean.mcateer
Verified Customer
June 02, 2019
25000 service Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service o Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service on my C-hr has been very hood to date. More
by dloftus954
May 28, 2019
Oil change Always quick & efficient service. Worth the drive from Wilkes Barre Pa to come up to Dickson City! Always friendly service as well. I definitely wo Always quick & efficient service. Worth the drive from Wilkes Barre Pa to come up to Dickson City! Always friendly service as well. I definitely would recommend to others! More
by mfinnegan11
Other Employees Tagged: I do not remember who helped me
May 22, 2019
Accomadating, honest, fair, knowledge On my second purchased vehicle from this dealer. Have always came here for service whenever I could for past 20 years. Never disappointed. Very profes On my second purchased vehicle from this dealer. Have always came here for service whenever I could for past 20 years. Never disappointed. Very professional employee base More
by hturch
May 17, 2019
Check tire and rim. I hit a pot hole and lost my hub cap. I had the Toyota dealership check the rim and tire to make sure that it was ok to drive. They said the tire wa I hit a pot hole and lost my hub cap. I had the Toyota dealership check the rim and tire to make sure that it was ok to drive. They said the tire was fine, the rim was bent and they fixed it. I bought a new hubcap and they installed it. They were very nice to deal with and prompt. Everyone at this dealership seems to be on the same page and they work well together. I feel very confident taking my vehicle there to be serviced. I will use them even though it is a longer drive from my home than some closer dealerships. More
by litchpal
May 16, 2019
Fast Friendly Quality service Always pleasant to deal with, Nice atmosphere and the care and quality of customer service is second to none. Will continue to have them service my Ta Always pleasant to deal with, Nice atmosphere and the care and quality of customer service is second to none. Will continue to have them service my Tacoma and any other vehicle i may have in the future. Thanks Toyota of Scranton... More
by edr98green
Other Employees Tagged: Tiffany Peoples , Edward Richardson
May 14, 2019
Excellent customer service. Always easy to schedule a routine maintenance appointment, very flexible and accommodating. Stephanie in customer service was very friendly and helpf Always easy to schedule a routine maintenance appointment, very flexible and accommodating. Stephanie in customer service was very friendly and helpful. She actually told us about extending our warranty for our RAV4. Although we didn’t do it the day of service we plan on doing it in the near future. More
by Fanna72
May 10, 2019
Great service and outstanding team of people . Excellent team respectful of our time, solved all of our problems and kept us informed of every step of the process. . Excellent team respectful of our time, solved all of our problems and kept us informed of every step of the process. More
by PARRIGAN
Other Employees Tagged: Tom Kirkpatrick , Kevin Brzegowski, Dan Gabriel, Vito Sampogne, Bernadine Welcome
May 05, 2019
my experience Stephanie was great to deal with, she explained what needed to happen to correct the problem. the work was completed with in 2 hours. thanks Stephanie was great to deal with, she explained what needed to happen to correct the problem. the work was completed with in 2 hours. thanks More
by mrkcruc
May 01, 2019
IT EXCEEDED MY EXPECTATIONS I had a appointment to have my Dodge pickup done at scranton Dodge at 1:30. I arrived about 1:15, checked in and sat down. My truck was parked outside I had a appointment to have my Dodge pickup done at scranton Dodge at 1:30. I arrived about 1:15, checked in and sat down. My truck was parked outside of the door, in my line of sight. At 2:15, it was not moved and I asked why? my appointment was for 45 minutes ago. I was told I am next, but it might take a while, I said give me my keys and went home. My wife told me to call Toyota, to see when they could do it, when I called, the woman asked me if I wanted it done today. I said yes, When ? She said bring it over. I was told to bring it into the garage as soon as I got there and Stephanie Jones took care of me. She said it probably will take about 1 hour, I will tell you when it is done. About 3:45 she came out and told me it is done. Now how can anyone ask for better service! You people are the best, my hat is off to the treatment that I received from Stephanie. GREAT JOB STEPHANIE, I THANK YOU !! More
by SHADOSBIT
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