Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Stephanie Sanchez
Stephanie Sanchez at Sierra Honda

Stephanie Sanchez | Page 3

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

Contact Me
4.8
90 Reviews
4.8

90 Reviews

Write a Review

90 Reviews of Stephanie Sanchez

September 27, 2025

Dealership Rating
Employee Rating

Oil change should be express & less than an hour or so . Donuts in the counter will be nice. More

by atchk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 29, 2025

Sierra Honda responded

Thanks for taking a moment to share feedback about your service visit at Sierra Honda. We're glad you came to see us for your automotive needs, and we look forward to making your next appointment even better.

September 06, 2025

Dealership Rating
Employee Rating

No matter what I go in there for they always try to push something else on me, seems like a money grab too me! More

by JBBOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Report | Print
Sep 08, 2025

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

August 24, 2025

Dealership Rating
Employee Rating

Kevin Eng is a very friendly and chill dude. The service delivered overall was efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Report | Print
Aug 25, 2025

Sierra Honda responded

We're glad Kevin and our service team made your day a little easier by being efficient, Sarah. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 21, 2025

Dealership Rating
Employee Rating

When they worked on my car, they offered to do all sorts of work to my car. Thank you. More

by rekra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Yessi

Report | Print
Aug 21, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Rekra! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

August 17, 2025

Dealership Rating
Employee Rating

She was the best person I have ever had, she deserves to be employee of the month. More

by deematino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 19, 2025

Sierra Honda responded

We appreciate your 5-star rating and we are so glad that our team provided you with the quality care that you deserve. We hope that you continue to choose us for all of your future automotive needs!

August 04, 2025

Dealership Rating
Employee Rating

Keven Gave me the proper recommendations knowing I had recently purchased the vehicle and he was extremely helpful. Great job Keven More

by JOVANI.SOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Report | Print
Aug 05, 2025

Sierra Honda responded

Jovani, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

August 03, 2025

Dealership Rating
Employee Rating

Friendly, prompt, very timely service, was provided with ride share services home and back for pickup of my car. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Billy

Report | Print
Aug 05, 2025

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 18, 2025

Dealership Rating
Employee Rating

I was treated very well and received prompt courteous service. Kevin in the service department handled my service request and was extremely helpful. More

by DAVIDPENN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Report | Print
Jul 18, 2025

Sierra Honda responded

David, thanks for letting us know how pleased you were with the convenience of this service visit with Kevin! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

July 16, 2025

Dealership Rating
Employee Rating

Billy always helps to make sure that Honda takes great care of my family and our vehicles! More

by sophiamejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Billy

Report | Print
Jul 16, 2025

Sierra Honda responded

Sophia, your satisfaction means the world to us, and we're pleased Billy continues to be a reliable resource for your family's service needs. We look forward to ensuring more high quality service at your next appointment!

July 10, 2025

Dealership Rating
Employee Rating

Good experience and helpful staff. They arranged a pick and drop to the near by coffee shop More

by pattanakram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2025

Sierra Honda responded

Thank you for your positive review! We are so glad that our team provided you with top-notch service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

1
2
3
4
...
9

Dealership Inventory (249 Vehicles)

used 2023 Honda Accord car, priced at $25,576
2023 Honda Accord
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
$25,576
View Details
used 2023 BMW X3 car, priced at $30,916
2023 BMW X3
used
Alpine White exterior
Automatic
Rear-wheel Drive
$30,916
View Details
new 2026 Honda Civic car, priced at $28,430
2026 Honda Civic
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
$28,430
View Details
new 2026 Honda Civic car, priced at $26,430
2026 Honda Civic
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$26,430
View Details
new 2026 Honda Accord car, priced at $32,430
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$32,430
View Details
used 2018 Honda Odyssey car, priced at $20,957
2018 Honda Odyssey
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$20,957
View Details
View All Inventory