Stephanie Spangler | Page 18

Third time filling out survey for oil change. My comments seem to not be registered . Stephanie is great, service techs need work. Recorded task was narrated too fast, couldn't understand him. Gl My comments seem to not be registered . Stephanie is great, service techs need work. Recorded task was narrated too fast, couldn't understand him. Glove box dampened is broke and wasn't attached correctly. Dealer never called me about this problem. More

by CHEDDARHED52 Verified Customer Verified Customer

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Over 9 years of doing all the maintenance for both of my vehicles and could not be happier with the results. Thank you! vehicles and could not be happier with the results. Thank you! More

by miguibus Verified Customer Verified Customer

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I hope that I can continue to bring my Lincoln to your service center in the future given the changes at Southern. I have purchased two Fords and my present car at this and prior dealers at your location. service center in the future given the changes at Southern. I have purchased two Fords and my present car at this and prior dealers at your location. As always, Stephanie was great. More

by GKRAFFT20 Verified Customer Verified Customer

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Stephanie was friendly , professional and very helpful. The oil/filter change did take over 2 hours - Stephanie did take care of this. The oil/filter change did take over 2 hours - Stephanie did take care of this. More

by Rickyrr7 Verified Customer Verified Customer

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I really like the video that is sent out by the mechanic after and during the service of my truck after and during the service of my truck More

by STEVENKELLAM Verified Customer Verified Customer

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Very friendly and knowledgeable about my service. My oil change and tire rotation was completed in a timely manner. My oil change and tire rotation was completed in a timely manner. More

by camsmith_9 Verified Customer Verified Customer

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Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. great pick and delivery service. Never had a better experience with any other company. More

by ROY_FRIEND Verified Customer Verified Customer

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I like Southern Ford. They are thorough in giving information when dealing with customers. Restrooms are very clean. They are thorough in giving information when dealing with customers. Restrooms are very clean. More

by ceceliag0 Verified Customer Verified Customer

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Stephanie Spangler is incredibly helpful. She arranged transportation for me to and from my appointment to have the work done on my car. She efficiently checked my vehicle into the service ar She arranged transportation for me to and from my appointment to have the work done on my car. She efficiently checked my vehicle into the service area and kept me informed concerning the status of the work being performed on my automobile. More

by kanemr Verified Customer Verified Customer

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Nothing specific to say She was able to get the work started faster than original time estimate started faster than original time estimate More

by DMORRIS275 Verified Customer Verified Customer

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