Stephanie Spangler | Page 19
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
813 Reviews
Write a Review813 Reviews of Stephanie Spangler
November 19, 2025
Glad to be working with this establishment. Sincerely appreciate the service they provide and will continue to bring our vehicles here for maintenance and repairs. Sincerely appreciate the service they provide and will continue to bring our vehicles here for maintenance and repairs. More
November 19, 2025
I like the professionalism and courteous service I always received from Stephanie when I visit. The customer service I have received since coming there is very good. received from Stephanie when I visit. The customer service I have received since coming there is very good. More
November 19, 2025
I made an appointment to have a bunch of work done on my vehicle. They kept my vehicle all day and waited until almost 6 PM to tell me that they were only able to get ONE of the things I requested finished vehicle. They kept my vehicle all day and waited until almost 6 PM to tell me that they were only able to get ONE of the things I requested finished because they were "busy." What's the point of making an appointment? They rotated my tires and made me pay for it when I told the service department that I did not want to do anything with the tires. They also waited until the end of the day to tell me that it would be an additional $700 to install a bed cover that I already paid $1200 for (would have been nice to know that way in advance). I took precious time off of work for NOTHING to be accomplished except an oil change which I could have done myself for way cheaper. More
November 16, 2025
Professional, friendly, accommodating, and pretty quick service. Every time I go there to get my car serviced, I always have a pleasant experience. service. Every time I go there to get my car serviced, I always have a pleasant experience. More
Other Employees Tagged: STEPHANIE SPANGLER
November 14, 2025
Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , MATTHEW CARTER, Jeff Dobson, Robert Johnson, Kevin Phillips, QUERIDA WILLIAMS
November 12, 2025
I appreciate the thorough job the service department always does. Stephanie Spangler is such an incredible representative of Southern Ford. She is so knowledgeable and kind. Her customer service is top always does. Stephanie Spangler is such an incredible representative of Southern Ford. She is so knowledgeable and kind. Her customer service is top tier. I always look for her whenever I need work done. She is a gem! More
Other Employees Tagged: STEPHANIE SPANGLER

