Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 31

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
813 Reviews
4.9

813 Reviews

Write a Review

813 Reviews of Stephanie Spangler

June 19, 2025

Dealership Rating
Employee Rating

They are always professional. They are fast and very friendly. They only do what i ask and never try to sell me something i don't need. More

by eheath1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just More

by Carrian83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , MATTHEW CARTER, JOSEPH HOBLEY, Robert Johnson

Jun 18, 2025

Southern Ford responded

Thank you for taking the time to provide us with this feedback.

June 16, 2025

Dealership Rating
Employee Rating

Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of More

by mariahjeynae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, Robert Johnson, QUERIDA WILLIAMS

Jun 18, 2025

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2025

Dealership Rating
Employee Rating

Excellent Service Department and attentive service personnel.who listen to the customer. Service technicians are also spot on. More

by COFFEYBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH HOBLEY

Jun 18, 2025

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2025

Dealership Rating
Employee Rating

Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle More

by TYSONF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH HOBLEY

Jun 18, 2025

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2025

Dealership Rating
Employee Rating

Scheduled the appointment with the MyFord app, dropped it off before the shop opened and got a text to come pick it up before noon. More

by jvlch98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2025

Dealership Rating
Employee Rating

The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. More

by rolopz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Lynch

Jun 18, 2025

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2025

Dealership Rating
Employee Rating

I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S More

by BERNARDMOYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, Robert Johnson, QUERIDA WILLIAMS

Jun 18, 2025

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2025

Dealership Rating
Employee Rating

They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. More

by LIONSB70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Kelcey Jordan , MATTHEW CARTER, Jeff Dobson, Joe Jensen, JARED STARK, QUERIDA WILLIAMS

June 12, 2025

Dealership Rating
Employee Rating

Southern Ford is very customer centric and strives to create positive experiences for its customers. Very courteous personnel. More

by W.MARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

...
31
...

Dealership Inventory (339 Vehicles)

new 2026 Ford Explorer car, priced at $50,977
2026 Ford Explorer
new
White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $44,145
2026 Ford Explorer
new
Vapor Blue exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $42,755
2026 Ford Explorer
new
Red Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $41,908
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $34,001
2026 Ford Bronco Sport
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $34,724
2026 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive