Stephanie Spangler | Page 30
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
813 Reviews
Write a Review813 Reviews of Stephanie Spangler
June 28, 2025
Outstanding service and attention to detail. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. More
June 28, 2025
Great service as usual, and thanks to Alicia Chapman-Jones for excellent customer service and efficent processing in a tomely manner Chapman-Jones for excellent customer service and efficent processing in a tomely manner More
Other Employees Tagged: Alicia Chapman-Jones
June 25, 2025
N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , Jeff Dobson, JOSEPH HOBLEY, Robert Johnson, QUERIDA WILLIAMS
June 23, 2025
My experience has been terrible every time I bring my truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there for weeks without any contact to myself or my insurance. Claimed their phones were down but the day I went to talk in person they conveniently were fixed right before I got there. Another 2 weeks went by with no contact. Blamed phones again. And they again were “fixed” the day I went up there. It sat so long with nothing done that I had to turn in my rental and struggle to figure out what to do with no vehicle. Do not take your ford to this dealership. The waits are long. The service is terrible. And the costs are crazy. If you do. Yours too might sit for a month without any contact. Worst dealership in the area. Without a doubt. Take yours to Bowditch. More
June 20, 2025
I am very pleased with the provided service. It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were c It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were completed in a timely manner. More
June 20, 2025
Provide excellent quality service, very quickly. Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and the gentleman on the video provided what I needed to know about my vehicle. More

