Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 66

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

May 26, 2024

Dealership Rating
Employee Rating

Good service, will return for more when needed. Love the one day service. Great job More

by George
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
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The dealership and Stephanie were very helpful and considerate of my time. The recall work was completed quickly, and that allowed me be on time for another appointment. More

by MJ
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2024

Dealership Rating
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Great dealership let you know everything about your vehicle and up front very professional and I will be doing service with them. More

by ONEJADA2000
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Recommend Dealer
Yes

May 25, 2024

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They are the easiest dealership I’ve ever worked with to schedule maintenance and warranty items. More

by NICOLEANDERSON0
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

May 25, 2024

Dealership Rating
Employee Rating

Very easy to schedule appointments, get rides with Uber back and forth to my house. Very Customer friendly! More

by MICAHDWILSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

May 24, 2024

Dealership Rating
Employee Rating

Professional, friendly, customer service minded, work done right first time. Stephanie knows my car and keeps me updated on service needs and requirements. More

by GEN3BOONEMEN
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Recommend Dealer
Yes
May 24, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Dealership Rating
Employee Rating

Always responsive and helpful. Easy to schedule and the maintenance preformed is above standard. Highly recommend More

by DAVID.GOLDFARB
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 24, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2024

Dealership Rating
Employee Rating

Southern Ford did an excellent job scheduling the service and performing the work.. Good job! More

by BUZANJEANETTE
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 23, 2024

Dealership Rating
Employee Rating

I recently purchase a 2023 F150 XLT and this is my first experience in a Ford service department. I have to say that the representative I was assigned might have had a bad week because she was kind of rude More

by Nelson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sales mana

May 24, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2024

Dealership Rating
Employee Rating

Very nice people to deal with and completed oil change in Very shots time thanks More

by SIGNALROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

May 22, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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