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Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 66

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
775 Reviews
4.9

775 Reviews

Write a Review

775 Reviews of Stephanie Spangler

May 06, 2024

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Employee Rating

Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. More

by STEFFIEROSE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

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May 08, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 06, 2024

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Employee Rating

Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY, Jeff Dobson, EDWIN WARREN

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May 08, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

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Employee Rating

Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

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May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 03, 2024

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Stephanie is a true Ford/Lincoln Ambassador. She understands her customers and their needs and is superb at keeping us informed. I would definitely hire Stephanie for any position that involved More

by John Brannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I didn’t catch their names ,but the gentlemen who brought the car around and found the Uber driver and the gentleman who checked me out for payment are both true professionals.

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May 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

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Employee Rating

Excellent service from beginning to end. The staff were extremely helpful and pleasant to work with. More

by STORMYBEAR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

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Jon has always been great in taking care of all my vehicle maintenance needs. Prompt and courteous service..! More

by MINH.STARZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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May 03, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

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Employee Rating

Very courteous, and helpful. It's always a delight to bring my Lincoln in for service. More

by CHRTATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

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Employee Rating

Very quick and professional. Got the job done the same day I called to make the appointment More

by wmroman_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

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Employee Rating

The dealership was very helpful and were able to help and answer questions in a timely manner. More

by Brittany J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CLAYTON WALKER

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May 02, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2024

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Employee Rating

I have used this dealership service department for years and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. More

by XEDAVIESG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY

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Apr 30, 2024

Southern Ford responded

"XEDAVIESG" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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