Stephanie Spangler | Page 67
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
813 Reviews
Write a Review813 Reviews of Stephanie Spangler
May 21, 2024
I came in to have my brakes repaired, and it went from a couple of hours to keeping my car for the weekend. They ordered the wrong parts to complete the job on Friday and I was told as they were closing th couple of hours to keeping my car for the weekend. They ordered the wrong parts to complete the job on Friday and I was told as they were closing that I would not have my car until Monday and they did not have any loaner cars. I understand that things happen, but the fact that I was left without a vehicle and nobody tried to solve that problem left a bad taste in my mouth More
May 21, 2024
Great customer service. It was great to be greeted by name as you got out of the car. It makes one feel appreciated that you have arrived and ready to serve the customer. It was great to be greeted by name as you got out of the car. It makes one feel appreciated that you have arrived and ready to serve the customer. Friendly, informative, and pleasant. More
May 19, 2024
Southern Ford is a very clean and friendly dealership. I had my vehicle in there for a state inspection. The staff was friendly and made sure I was taken care of. The waiting area is clean and spacious an I had my vehicle in there for a state inspection. The staff was friendly and made sure I was taken care of. The waiting area is clean and spacious and has a couple of vending machines for a convenient snack or drink. More
Other Employees Tagged: Alicia Chapman-Jones
May 19, 2024
Stephanie did an excellent job meeting my needs regarding my inspection. She was prompt and courteous. She insured that my vehicle was serviced in a timely manner. my inspection. She was prompt and courteous. She insured that my vehicle was serviced in a timely manner. More
May 17, 2024
Stephanie Spangler's performance is excellent. I really appreciated her deeds. I know her to care what my car was requesting. I really appreciated her deeds. I know her to care what my car was requesting. More
Other Employees Tagged: Jeff Dobson, I have not worked with them

