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Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 71

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

April 27, 2024

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Employee Rating

Great customer service. Always listening to customers concerns and very good at keeping you informed about your vehicle and situation. More

by CRUZIN413
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Apr 30, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 27, 2024

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Employee Rating

Worked me in on short notice; quickly diagnosed issue; corrected recall stuff without me having to ask. More

by CKWORKSALOT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Mitchell

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Apr 30, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2024

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Employee Rating

Southern Ford Newport News is top notch, great service, they keep my interior clean. Stephanie is wonderful, always pleasant and helpful! More

by jshursey@yahoo.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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Apr 30, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 26, 2024

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John always goes over and above to take care of my family. John should be promoted and given a raise. More

by Jimmie
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY, Jeff Dobson

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Apr 26, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2024

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Employee Rating

Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

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Apr 26, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 25, 2024

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Employee Rating

Stephanie is an excellent representative. She always take care of my needs. She always greets you with a pretty smile More

by ITRON16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 25, 2024

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Employee Rating

Great service and professionally handled. Lyft ride to and pick up from work. Will come back again for future services. More

by SChopra_1999
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

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Employee Rating

Stephanie and the crew had Southern done a great job for me in the past, and my Latest visit. More

by ECKSTEIN2
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2024

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Employee Rating

Great service and great customer care! I would recommend this place to other people in my family and friends group! More

by britakapiper
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2024

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Employee Rating

Fast friendly and efficient Made several recommendations which help tremendously A good team to work with More

by TMOLLOY870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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Apr 24, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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