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Stephanie Spangler

Overview Reviews (774) Inventory (396)

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Stephanie Spangler

Stephanie Spangler | Page 71

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9

774 Reviews

Overview Reviews (774) Inventory (396)

4.9

774 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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774 Reviews of Stephanie Spangler

April 05, 2024

Dealership Rating

Employee Rating

Great service. Friendly staff. Southern Ford is a great place to bring your vehicle for service. Friendly staff. Southern Ford is a great place to bring your vehicle for service. More

by tluther1971

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 05, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

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Employee Rating

The hospitality and professionalism at Southern Ford is always outstanding and we're very pleased with the service. always outstanding and we're very pleased with the service. More

by Hillard Cedric and Deborah

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 05, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

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Employee Rating

Great service, timely and efficient. Well informed. Stephanie very personable and cares about her work, great attention to the details! Well informed. Stephanie very personable and cares about her work, great attention to the details! More

by jshursey@yahoo.com

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 05, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 04, 2024

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Employee Rating

Stephanie was great they got my car done in less than an hour. I was very happy hour. I was very happy More

by RDUNCAN1946

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

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Apr 05, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

Dealership Rating

Employee Rating

Made arrangements for oil change and brake check. Service was fine and fairly speedy. No problems. Service was fine and fairly speedy. No problems. More

by dmcquillen76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 04, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

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Employee Rating

I have not made a visit since October 2023 I have not made a visit since October 2023 when I bought a 2023 Bronco made a visit since October 2023 when I bought a 2023 Bronco More

by David

Verified Customer

Recommend Dealer

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 04, 2024 -

Southern Ford responded

David. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2024

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Employee Rating

Great experience. Love the pick up and drop off service. It makes having vehicle serviced much easier. Love the pick up and drop off service. It makes having vehicle serviced much easier. More

by M Jensen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 04, 2024 -

Southern Ford responded

April 01, 2024

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Employee Rating

I was able to get a prompt appointment for a state inspection and oil change. I can always count on my service advisor Stephanie to take care of my service needs and recommend other services I may nee inspection and oil change. I can always count on my service advisor Stephanie to take care of my service needs and recommend other services I may need in the future. She keeps me informed of any issues that may come up during my service. Thank you Stephanie More

by CHELMYBELL3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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March 31, 2024

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Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More

by RAELCOOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, EDWIN WARREN

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Apr 04, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 31, 2024

Dealership Rating

Employee Rating

Having Stephanie Spangler as our service representative is always a 10+ Always feel comfortable and safe with the service. is always a 10+ Always feel comfortable and safe with the service. More

by Terryt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 04, 2024 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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