Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 70

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
774 Reviews
4.9

774 Reviews

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774 Reviews of Stephanie Spangler

April 11, 2024

Dealership Rating
Employee Rating

Fair service. We prefer dealing with the ladies - they actually communicate our car's needs better. More

by PLANTNERD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY

Apr 11, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 10, 2024

Dealership Rating
Employee Rating

Stephanie has been my service advisor since I started going there, she is fantastic. And the technicians always do quick and good work. All in a great place to get service done. Thank you all. More

by alexbjones1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2024

Dealership Rating
Employee Rating

Jon and the Southern Ford Team are great to work with. I appreciate you all! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

Apr 11, 2024

Southern Ford responded

Thank you.

April 10, 2024

Dealership Rating
Employee Rating

Ms. Stephanie was very helpful when it came to the services that I requested and went above and beyond. More

by jasmine.johnson322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 10, 2024

Dealership Rating
Employee Rating

Stephanie is fantastic and always a pleasure to work with. She is always looking out fir your customers. More

by PRVINYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

Apr 11, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 09, 2024

Dealership Rating
Employee Rating

My experience with Stephanie was outstanding. She listened to my concerns and made sure they were taken care of! I was in and out of the service department in a. Dry reasonable amount of time, an More

by SCOTTSTIDEPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 09, 2024

Dealership Rating
Employee Rating

Wouldn't tell anyone else to use this dealership. I think the service is really More

by jtheclaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Apr 09, 2024

Southern Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 09, 2024

Dealership Rating
Employee Rating

Quick and professional service. Kept me informed on the progress of my truck. Will recommend More

by cpgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Apr 09, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 07, 2024

Dealership Rating
Employee Rating

Good service but it’s different from former ownership. Great service from the representatives. As a Lincoln owner, prefer to go to a Lincoln dealership however I still like the service I receive. More

by OPULENCETRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

Apr 09, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 05, 2024

Dealership Rating
Employee Rating

Great service Petra too myself as a customer care and my vehicle. Thank you for your More

by alfonzo.muckerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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