Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 77

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
774 Reviews
4.9

774 Reviews

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774 Reviews of Stephanie Spangler

February 06, 2024

Dealership Rating
Employee Rating

Stephanie kept me well informed throughout the repair process All issues were fully addressed to full satisfaction More

by babson1973
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

Dealership Rating
Employee Rating

Bit of a hiccup with having to delay the repair due to a broken part, but it isn't fair to blame something like that on the people at Southern Ford. Stuff like that happens. The car was fixed up nicely, and More

by gatorkip54
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 06, 2024

Dealership Rating
Employee Rating

That was perfect, They treated me very well, I had a very good experience, I appreciate them, More

by shoaib.sadeqi
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 06, 2024

Dealership Rating
Employee Rating

They got me in and even though the issue took longer than I anticipated to fix, Stephanie kept me informed and was very kind in how she talked me through it. More

by achswan
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 07, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2023

Dealership Rating
Employee Rating

Thank you to Stephanie - she always so lovely to work with! She always professional, knowledgeable and great customer service. More

by STEPHANIEJTURNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 07, 2023

Dealership Rating
Employee Rating

Great work they did on my car. Very professional staff and clean environment and friendly. More

by emack_48197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, SCOTT MIKULEC, QUERIDA WILLIAMS

November 06, 2023

Dealership Rating
Employee Rating

Stephanie is the best always there for the customer. She needs a raise soon thanks More

by katztrack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2023

Dealership Rating
Employee Rating

This dealership will work very hard to get you approved on any vehicle and make it happen, trust and believe, and service will make sure you’re taking care of in a very fast way… More

by dj KrAzY KrAz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, Joe Jensen, SCOTT MIKULEC, BYRON REESE, QUERIDA WILLIAMS, Gabriel

Nov 06, 2023

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 04, 2023

Dealership Rating
Employee Rating

Stephanie is always so polite, friendly, professional and helpful. Her customer service keeps me coming back because I like to be treated like I matter. I really appreciate everything she does for me and my More

by J.ADAMLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2023

Dealership Rating
Employee Rating

A good job as usual. A little chilly in the waiting area. Very friendly people to deal with More

by dsadler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

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