Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 77

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
814 Reviews
4.9

814 Reviews

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814 Reviews of Stephanie Spangler

March 21, 2024

Dealership Rating
Employee Rating

Service was awesome all the way around and it was quicker than dropping off my car ! More

by DDCYNETHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

Mar 21, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 20, 2024

Dealership Rating
Employee Rating

Pleasant ,courteous and fast service. Stephanie Spangler has always been easy to work with and keeps my car on the go. More

by tsbeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 18, 2024

Dealership Rating
Employee Rating

She is nice and polite and always ask my questions Alsoshe keeps me updated on my services More

by MECKMIKE64
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Jul 08, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 14, 2024

Dealership Rating
Employee Rating

I don’t do theses for this reason ! ! I hate the writing!! Y’all did good and I will be back More

by vonfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Mar 14, 2024

Southern Ford responded

We appreciate your 5-star rating!

March 12, 2024

Dealership Rating
Employee Rating

Had 2 cars serviced, follow up and done in a timely manner was spot on More

by Paul Bosher
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Mar 12, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 12, 2024

Dealership Rating
Employee Rating

Stephanie's customer service was top notch from the day I called to set up the appointment for my vehicle. Throughout the process, Stephanie was more than willing to go above and beyond on some requests I ha More

by rosa.kevin2015
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

March 12, 2024

Dealership Rating
Employee Rating

Since I bought the vehicle in 2017- everyone has taken excellent care whatever has been needed. Stephanie and her team are 1st rate. More

by WLEDFORD9
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

March 09, 2024

Dealership Rating
Employee Rating

Very professional and informative on the needs of the vehicle to give you what you needs to make decisions More

by robertrfwjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2024

Dealership Rating
Employee Rating

Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. More

by MSPENCER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN

March 06, 2024

Dealership Rating
Employee Rating

I was totally satisfied with my service Stephanie was excellent in and out Which helped my schedule very very much looking forward to coming back to the good service More

by POPPOPRICKHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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