Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 76

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

March 31, 2024

Dealership Rating
Employee Rating

Stephanie is the greatest! She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. More

by JSCHLANK
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Apr 04, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2024

Dealership Rating
Employee Rating

I love the customer service and the way they take care of me. Amazing job More

by MamaTis
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Apr 04, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 31, 2024

Dealership Rating
Employee Rating

It’s a good dealership Stephanie was awesome. Can’t say I liked the cost of my repairs, I do love my truck More

by HOWDYRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Southern Ford responded

Thank you for taking the time to provide us with this feedback.

March 30, 2024

Dealership Rating
Employee Rating

It seemed to take too long for just a state inspection. After over a 2 hour wait I went up to the counter to ask when the truck would be ready. I gave my name to man at the counter and after fumbling thro More

by PUD3925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Southern Ford responded

"PUD3925" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 30, 2024

Dealership Rating
Employee Rating

Thank you for fitting us in the schedule so quickly. I used the chat and got a call. More

by LANEAVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 29, 2024

Dealership Rating
Employee Rating

Everything went great Stephanie always gives me her best customer service. I will continue to have my vehicle serviced there because of the quality of service More

by JEFF412
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Jul 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 28, 2024

Dealership Rating
Employee Rating

Very clean very knowledgeable about the work to be done the work was completed in a timely manner More

by Fdio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Mar 28, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 28, 2024

Dealership Rating
Employee Rating

Stephanie and the customer service I received was beyond what I was expecting. Southern Ford knows how to treat the customer, they make ( she ) you feel like family. I will probably purchase my next vehicle More

by nikodelillye
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Jul 09, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 21, 2024

Dealership Rating
Employee Rating

Handled my vehicle maintenance and recall professionally and quickly and addressed all my concerns. Great dealership to do business and Stephanie is a super star More

by Radiateu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 21, 2024

Dealership Rating
Employee Rating

Service was awesome all the way around and it was quicker than dropping off my car ! More

by DDCYNETHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

Mar 21, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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