Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Stephanie Thornton

December 04, 2025

Dealership Rating
Employee Rating

The team at Heritage really took time to walk me through the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the More

by T. Okoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Singley, William Butler

Dec 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2025

Dealership Rating
Employee Rating

April Cromety Moore was very pleasant and friendly. She was helpful and quick. Guided me thru online options and helped me find the best deal that suits me for what I was looking for. More

by Zay386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2025

Dealership Rating
Employee Rating

Joey Cheng and his associates were very helpful in choosing a new car. They were very patient when I was indecisive. They ran the numbers with different options to help me weigh my decisions and make More

by janeenntillery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Dec 02, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2025

Dealership Rating
Employee Rating

We loved April Cromety, she has a fabulous personality and was wonderful to work with! Came in for a used car, left with a new one. Very happy with our experience. More

by adhager87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 30, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

November 28, 2025

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Employee Rating

April was very professional and friendly. She was very easy to work with. Very happy with new car purchase. More

by Mjbuccini
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 29, 2025

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 19, 2025

Dealership Rating
Employee Rating

We have the best experience with April Cromety Moire. She took care of our whole family and we will be buying more cars from her period we recommend her one hundred percent More

by lisabell2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2025

Dealership Rating
Employee Rating

April Crimety Moore is a super sales lady. She made the impossible possible and we love her. More

by ardnasbj10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2025

Dealership Rating
Employee Rating

I had a really nice easy experience with April Moore and Stephanie in finance. I 100% recommend this dealership. More

by pagegross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2025

Dealership Rating
Employee Rating

You guys are a miracle workers thank you Denise and Ms Stephanie I will highly recommend you guys More

by Segun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith

Nov 04, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2025

Dealership Rating
Employee Rating

The process was very easy. Test drive, digital app, sign the papers and boom! Out the door! Shout out to miss April! Best sales associate I’ve worked with in the last year! More

by Mawright241
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Oct 25, 2025

Heritage Toyota Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

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