Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Stephanie Thornton

November 04, 2025

Dealership Rating
Employee Rating

I had a really nice easy experience with April Moore and Stephanie in finance. I 100% recommend this dealership. More

by pagegross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2025

Dealership Rating
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You guys are a miracle workers thank you Denise and Ms Stephanie I will highly recommend you guys More

by Segun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith

Nov 04, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2025

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Employee Rating

The process was very easy. Test drive, digital app, sign the papers and boom! Out the door! Shout out to miss April! Best sales associate I’ve worked with in the last year! More

by Mawright241
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Oct 25, 2025

Heritage Toyota Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

October 21, 2025

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April was the bomb, I came back 4xs before I purchased and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend! More

by valeriea101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 17, 2025

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Super helpful. Accurate , competitive, and had stuff in stock. I didnt feel pressured, rushed or stupid in my questions . More

by Caggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith, Walter McDonald

Oct 21, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your kind words! We're thrilled you had a positive experience with our team. We appreciate your support!

October 02, 2025

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Employee Rating

Excelentes servicio! I will recomienda to everyone that i know to perchas here! Muchas gracias! More

by MARVINAAAVILES
Recommend Dealer
Yes

Other Employees Tagged: Luis Lopez, William Butler

Oct 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2025

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Employee Rating

Ms Stephanie Thorton is the most professional person I have the pleasure of working with. She has the integrity and ethical standards that made working with her a treasure. Her customer service is an asse More

by jwalker
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Oct 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

September 24, 2025

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Employee Rating

William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service. More

by Kristen Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Sep 25, 2025

Heritage Toyota Owings Mills responded

Hi Kristen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 11, 2025

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Employee Rating

Extremely helpful and explanatory about all of the vehicle options, as well as with the financing. More

by kyle.d.byington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

August 30, 2025

Dealership Rating
Employee Rating

My experience with heritage Toyota was great! Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn More

by Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chano King

Sep 02, 2025

Heritage Toyota Owings Mills responded

Hello Owen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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