Stephanie Thornton | Page 11

Fast, friendly, helpful. The sales force was patient with me and answered all questions and concluded the sale efficiently and with a personable manner. Buying this car was b The sales force was patient with me and answered all questions and concluded the sale efficiently and with a personable manner. Buying this car was by far the best car purchasing experience I have ever had! Ryan Wehler was truly exceptional in dealing with me as a customer! He was assisted by Josh Spencer and it was a pleasure to see their effortless teamwork under the leadership of George Jermstad. Stephanie Thornton was also very pleasant to work with and helped conclude my transaction accurately. I have not yet had any service. More

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I had a Great experience purchasing a car from Heritage. I cant say enough about Heritage. Carlos, Kyle and Vlad were a pleasure to work with and very helpful in the whole process. Carlos was so patient whi I cant say enough about Heritage. Carlos, Kyle and Vlad were a pleasure to work with and very helpful in the whole process. Carlos was so patient while doing all of the paper work. Now to Stephanie Thornton: Heritage is lucky to have a employee like Stephanie. She is detailed and so helpful in the purchasing of a new vehicle. She is a PROFESSIONAL. I purchased a 2018 Toyota Highlander and am very happy with my purchase thanks to all at Heritage. Thanks again Richard More

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Fantastic Experience Mr.Archable and Ms.Stephanie both worked long and hard so that I could find a car that I really liked. They worked beyond closing time and I drove aw Mr.Archable and Ms.Stephanie both worked long and hard so that I could find a car that I really liked. They worked beyond closing time and I drove away with a car right off the showroom floor that night. Yes! Beyond excellent!!! More

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Wonderful! This was my very first time purchasing a car, and while it was long, it was very pleasant and enjoyable. Thank you both for everything! This was my very first time purchasing a car, and while it was long, it was very pleasant and enjoyable. Thank you both for everything! More

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Ok I have had better experiences - My sales man wasn’t the friendliest I have ever met. - He pulled my credit score in order to give me a more accurate monthly payment yet the rate - My sales man wasn’t the friendliest I have ever met. - He pulled my credit score in order to give me a more accurate monthly payment yet the rate he gave me was far from what I ended up paying. - I felt like all he wanted from me was to sign a lot of papers. He did a poor job explaining to me what was going to happen next. More

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Very good The sale person and finance department were professional and quick. They answer all our questions. The model of the car we wanted was available. The m The sale person and finance department were professional and quick. They answer all our questions. The model of the car we wanted was available. The management of Heritage Toyota was helpful. Thanks More

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By far the best experience I’ve bad buying a car Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered questions I didn’t even know I had. I highly recommend him and the dealership More

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Great Dealership Got a great deal on a new Camry. They made it very easy. My salesman, the manager, and finance person were awesome. They really have it together there Got a great deal on a new Camry. They made it very easy. My salesman, the manager, and finance person were awesome. They really have it together there. More

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Amazing Experience!!! Everyone was great worked with Kyle, Jim,and Stephanie to get me a Toyota RAV4, runs beautifully. Never had a Toyota, so Kyle was like a encyclopedia Everyone was great worked with Kyle, Jim,and Stephanie to get me a Toyota RAV4, runs beautifully. Never had a Toyota, so Kyle was like a encyclopedia for me with the car and the standards really appreciate that. Jim and Stephanie worked on the financing and got us something that we felt comfortable with. Would recommend for anyone. More

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Best Dealer and Staff Toyota Heritage in Owings Mills is the best dealer I’ve been to. Carlos was very accommodating and even came in on his day off to help me with my car Toyota Heritage in Owings Mills is the best dealer I’ve been to. Carlos was very accommodating and even came in on his day off to help me with my car purchase. He gave us the best possible prices, was very patient with our questions and sincerely wanted us to be happy with our purchase. Also Stephanie was such a great personality to work with and I’d be more than happy to purchase from here again. More

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