Stephanie Thornton | Page 13

Smooth Customer Experience I had a great experience purchasing my 2019 Toyota Camry. My salesperson Vlad, was great. He showed great knowledge & patience. The staff is great and I had a great experience purchasing my 2019 Toyota Camry. My salesperson Vlad, was great. He showed great knowledge & patience. The staff is great and took their time with me as a senior citizen. I highly recommend this business from my buying experience. More

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Excellent Dealership!! I am so pleased with the experience I had at Heritage Toyota in Owings Mills! Denise was very helpful and made sure to answer any questions we had abo I am so pleased with the experience I had at Heritage Toyota in Owings Mills! Denise was very helpful and made sure to answer any questions we had about cars, interest rates, and insurance. Stephanie was also super amazing!! She took great care of me. Please go to this location for all of your car needs. They WILL NOT disappoint!!!!!!! More

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Outstanding young salesperson I was attended by Denise Smith as the direct salesperson - outstanding, courteous, knowledgeable. Besides her, I have been helped by Will Brown, Blake I was attended by Denise Smith as the direct salesperson - outstanding, courteous, knowledgeable. Besides her, I have been helped by Will Brown, Blake and Ms Stephanie - what a TEAM! More

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Best Car Buying Experience Carlos Subido went above and beyond to make this a pleasant and fun car purchase. I am 67 years old and have been buying cars since I was 18. This Carlos Subido went above and beyond to make this a pleasant and fun car purchase. I am 67 years old and have been buying cars since I was 18. This was the least stressful of all my past car purchases as well as taking the least amount of my time. What more could a person want. I got a great deal on a beautiful car with excellent customer service. Thank you Carlos for your efforts to make this a memorable car buying Experience. More

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helpful - not pushy We originally were looking for a used car but with the year-end incentives it seemed better to go with a new car. We were shown both 2018's & 2019's We originally were looking for a used car but with the year-end incentives it seemed better to go with a new car. We were shown both 2018's & 2019's at different trims. Found a '19 Sienna LE we liked and bought it that evening. More

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Found my favorite car peeps Heritage Toyota Owings Mills is my new car family. Thank you for your honesty and for making my car buying experience amazing. My family wants to spen Heritage Toyota Owings Mills is my new car family. Thank you for your honesty and for making my car buying experience amazing. My family wants to spend 24/7 with you!! More

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Great Salesperson, Great Finance person, Great experience Scott was honest, if he didn't know something he would tell you and find the information later. We met him when we were looking for our car and had be Scott was honest, if he didn't know something he would tell you and find the information later. We met him when we were looking for our car and had become tired of the process; filled with vehicles that wouldn't work for our budget or our family. He helped us find the perfect car for us at the right price. He was so trustworthy that we even asked him to watch our kids when we took the car for a test drive and didn't have a car seat for our 4 year old. We left the dealership feeling like we got a car for a great fair deal but we also had a friend that we will call again. More

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Excellent transaction Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place More

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Welcome to the community Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transit Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transition. Ryan and the staff were terrific walking us through every question we had. More

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Excellent purchase experience The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. More

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