Stephanie Thornton | Page 7

Best Car Buying Experience Carlos Subido went above and beyond to make this a pleasant and fun car purchase. I am 67 years old and have been buying cars since I was 18. This Carlos Subido went above and beyond to make this a pleasant and fun car purchase. I am 67 years old and have been buying cars since I was 18. This was the least stressful of all my past car purchases as well as taking the least amount of my time. What more could a person want. I got a great deal on a beautiful car with excellent customer service. Thank you Carlos for your efforts to make this a memorable car buying Experience. More

Helpful 0

Report | Print

helpful - not pushy We originally were looking for a used car but with the year-end incentives it seemed better to go with a new car. We were shown both 2018's & 2019's We originally were looking for a used car but with the year-end incentives it seemed better to go with a new car. We were shown both 2018's & 2019's at different trims. Found a '19 Sienna LE we liked and bought it that evening. More

Helpful 0

Report | Print

Found my favorite car peeps Heritage Toyota Owings Mills is my new car family. Thank you for your honesty and for making my car buying experience amazing. My family wants to spen Heritage Toyota Owings Mills is my new car family. Thank you for your honesty and for making my car buying experience amazing. My family wants to spend 24/7 with you!! More

Helpful 0

Report | Print

Great Salesperson, Great Finance person, Great experience Scott was honest, if he didn't know something he would tell you and find the information later. We met him when we were looking for our car and had be Scott was honest, if he didn't know something he would tell you and find the information later. We met him when we were looking for our car and had become tired of the process; filled with vehicles that wouldn't work for our budget or our family. He helped us find the perfect car for us at the right price. He was so trustworthy that we even asked him to watch our kids when we took the car for a test drive and didn't have a car seat for our 4 year old. We left the dealership feeling like we got a car for a great fair deal but we also had a friend that we will call again. More

Helpful 0

Report | Print

Excellent transaction Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place More

Helpful 0

Report | Print

Welcome to the community Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transit Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transition. Ryan and the staff were terrific walking us through every question we had. More

Helpful 0

Report | Print

Excellent purchase experience The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. More

Helpful 0

Report | Print

Great experience. Great product sold by wonderful people. Friendly and considerate sales and finance personell made for a totally good experience at a car dealership! N Great product sold by wonderful people. Friendly and considerate sales and finance personell made for a totally good experience at a car dealership! No high preasure, questions answered in friendly way. I'd do it again. More

Helpful 0

Report | Print

Satisfaction expectations exceeded, first vehicle purchase Scott earned by respect immediately by taking the time to ensure that he understood my needs before beginning to provide solutions. By consistently e Scott earned by respect immediately by taking the time to ensure that he understood my needs before beginning to provide solutions. By consistently ensuring that the products and services he was recommending were targeted to my needs, Scott helped me feel comfortable and empowered. When options on the lot did not meet my goals, Scott was quick to engage other locations to find me a better vehicle. Scott worked very hard to ensure that I would get the most value for my budget. I felt no pressure to make decisions I did not want to, and Scott made sure that any additional product or service he offered displayed direct value to my goals. Scott made every effort to answer any question I had, and has followed up several times since my purchase to ensure that I continue to be satisfied with my purchase. I fully recommend Scott to any person looking to purchase a vehicle. More

Helpful 0

Report | Print

Second Purchase in 3 years - Return Customer Carlos has sold us two new Toyota vehicles in three years, a Corolla and a Tacoma. Everyone at the dealership provides outstanding service. We highly Carlos has sold us two new Toyota vehicles in three years, a Corolla and a Tacoma. Everyone at the dealership provides outstanding service. We highly recommend calling Carlos and making an appointment. Internet pricing is a nice feature and the prices are the best around. More

Helpful 0

Report | Print