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Stephen Augustine
511 Reviews
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511 Reviews of Stephen Augustine
April 08, 2020
It takes this service department 2 or more tries to fix the same problem the car went in for and creates another problem when you pick up your car. Very incompetent service technicians. the same problem the car went in for and creates another problem when you pick up your car. Very incompetent service technicians. More
by Rupee
Verified CustomerOther Employees Tagged: Keith Brodman
March 28, 2020
It was an excellent experience the staff is always welcoming, friendly and accommodating. The mechanics do excellent work and my service advisor ( Stephen Augustine) is awesome. welcoming, friendly and accommodating. The mechanics do excellent work and my service advisor ( Stephen Augustine) is awesome. More
by HCCAMPBELL57
March 19, 2020
Service Visit Always thought car was supposed to be cleaned after a service. It was not this time. Also, still getting error messages which I will have addressed wh Always thought car was supposed to be cleaned after a service. It was not this time. Also, still getting error messages which I will have addressed when I come in for my A Service. Steve Augustine always takes extremely good care of me. He’s the best rep I’ve had in my 15 years of buying/leasing at Rallye. Vincent LaRosa has always been my Sales Rep and he always worked diligently and professionally to make sure my buying experience is first class. I wouldn’t have gotten the number of cars I have over the years if it wasn’t for those 2. More
by BOB.CORWEN
Other Employees Tagged: Vincent LaRosa
March 17, 2020
Excellent Fast Friendly Services, always Rallye Motors always welcomes whenever I visit for service or purchase. Steven Augustine gave best services what I requested at last visit. Excelle Rallye Motors always welcomes whenever I visit for service or purchase. Steven Augustine gave best services what I requested at last visit. Excellent Fast Service! More
by SOOKIE
Other Employees Tagged: Robert Bianchi, Lisa Chea
March 13, 2020
They are really professional.Service on They are really professional. Service on time Courteous. Comfortable facility Overall +A Steve Augustine is always very helpful and keeps you in They are really professional. Service on time Courteous. Comfortable facility Overall +A Steve Augustine is always very helpful and keeps you informed and guideing about about your cars. More
by TRISHALA
Other Employees Tagged: Stephen Paladino
March 10, 2020
REVIEW RALLYE AND THEIR PERSONNEL ARE ALWAYS HELPFUL AND RESPONSIVE. HOWEVER, I MUST SAY THAT HAVING A 25 WORD MINIMUM HERE WHEN I SIMPLY BROUGHT THE CAR IN RALLYE AND THEIR PERSONNEL ARE ALWAYS HELPFUL AND RESPONSIVE. HOWEVER, I MUST SAY THAT HAVING A 25 WORD MINIMUM HERE WHEN I SIMPLY BROUGHT THE CAR IN FOR A DIAGNOSTIC CHECK DUE TO AN ENGINE MALFUNCTION AS A RESULT OF A SOFTWARE ISSUE IS QUITE ANNOYING. CHANGE THIS PLEASE OR ELSE I WILL NOT REVIEW IN THE FUTURE. More
by mosk1
March 06, 2020
Couldn't figure out problem for a week then charged me Pathetic! Not a dealership I would recommend. I have a 2007 Mercedes S500 with less than 100k on the clock. It was towed to the dealer who took 3 da Pathetic! Not a dealership I would recommend. I have a 2007 Mercedes S500 with less than 100k on the clock. It was towed to the dealer who took 3 days to start looking at it then another 4 days to figure out what they "thought" was wrong with it. No guarantees the $2500 they wanted would fix the problem.. Then they tried to charge me a diagnostic charge., even though the email said it was a complimentary inspection. When I complained the petulant and rude "service advisor" said:"Fine - I'll pay it myself." Not a dealer I will use for my new S550. Dreadful to deal with More
by Top reviewer
March 03, 2020
Excellent Service Steve serviced my vehicle and set up a loaner car for me to use until it was completed. He also was very professional and prompt with answers to my qu Steve serviced my vehicle and set up a loaner car for me to use until it was completed. He also was very professional and prompt with answers to my questions and service. More
by JJ
March 03, 2020
I’ve always been pleased with the service I receive from Rallye Service Department, however this visit left me disappointed. The diagnostic results and recommendations from technician were for issues that Rallye Service Department, however this visit left me disappointed. The diagnostic results and recommendations from technician were for issues that should have been noticeable when i brought car in for annual service in November. No fault of Steve Augustine’s. He is always a pleasure to deal with. More
by PRUSS015
