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Stephen Augustine
501 Reviews
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501 Reviews of Stephen Augustine
Verified Customer
September 30, 2018
Husband brought in car but said the service was unbelievable Husband said everyone was very professional all were wearing suits excellent customer service staff made every customer feel important regardless of Husband said everyone was very professional all were wearing suits excellent customer service staff made every customer feel important regardless of the price of the car they had More
by AMBRIANODANIELLE
Other Employees Tagged: Not sure of who husband when I made the appointment for the service I think they said we would see Stephen but not positive
September 27, 2018
Best Dealership Best MB dealership on Long Island. Sales and service are both above par. Have been a customer for many years and very happy with the care. Best MB dealership on Long Island. Sales and service are both above par. Have been a customer for many years and very happy with the care. More
by Mbusa1
Other Employees Tagged: Larry Greco, Lisa Chea, Rob Carlson
September 23, 2018
Very professional and customer oriented In all aspects, the Service Center provides what a customer is looking for.....from a service perspective as well as the physical plant. Particularly In all aspects, the Service Center provides what a customer is looking for.....from a service perspective as well as the physical plant. Particularly with the ease to obtain an appointment. More
by MARRON612
Other Employees Tagged: Stephen Augustine
September 23, 2018
Best service ! They listen and address each service concern/issue professionally ! Their communication and responsiveness is great. They return the vehicle when prom They listen and address each service concern/issue professionally ! Their communication and responsiveness is great. They return the vehicle when promised. We are confident with their service. More
by Lisa
Other Employees Tagged: Ken Vachris , Kevin Crandon
September 21, 2018
Exceptional Steve Augustine ALWAYS goes above and beyond to accommodate us. We have been Rallye customers for close to twenty years and have had at times two Mer Steve Augustine ALWAYS goes above and beyond to accommodate us. We have been Rallye customers for close to twenty years and have had at times two Mercedes cars simultaneously with the dealer. More
by Lisagold23
Other Employees Tagged: Charles Ludemann, Joseph Plut
September 14, 2018
Good service. Considerate and knowledgeable staff. Full diagnostic was done. We had a discussion on what was important in the immediate appointment, and what to anticipate in the future. Repairs were Full diagnostic was done. We had a discussion on what was important in the immediate appointment, and what to anticipate in the future. Repairs were done. The car was returned clean. I would absolutely recommend Rallye for service. More
by XRAYXPRESS
September 14, 2018
Recalled Very professional and friendly. Even though my wait was long they made me feel comfortable. Steve A. Was very helpful and kept me up to date with the Very professional and friendly. Even though my wait was long they made me feel comfortable. Steve A. Was very helpful and kept me up to date with the process of my car. More
by VFREDIS
September 14, 2018
Great service, Great Team One of the only smart Service centers in my area. Service received was great. Environment was relaxing. Service agent was knowledgeable and friendly. One of the only smart Service centers in my area. Service received was great. Environment was relaxing. Service agent was knowledgeable and friendly. Timely update of service progress was given. Would definitely recommend to others and visit again. More
by AYOBAMI_FATADE
Other Employees Tagged: Katie Lyons
September 10, 2018
GREAT Amazing, start to finish, great service and service writer-Steve Augustine Always enjoy the experience, the no hassle is great Steve is very helpfu Amazing, start to finish, great service and service writer-Steve Augustine Always enjoy the experience, the no hassle is great Steve is very helpful to check what is required for immediate attention and what can wait a bit Promises to alert at required time More
by LTANTLEF
Other Employees Tagged: greeter at front reception is warm and friendly and helpful to make make my coffee
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