Stephen Clark | Page 5

Dealership provided great service. The workers that assisted me were very friendly and helpful. I am very satisfied with my new purchase of my Ram. assisted me were very friendly and helpful. I am very satisfied with my new purchase of my Ram. More

by JAMESKOWON0218 Verified Customer Verified Customer

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Great place to get a truck. Sales and service department were great. Finance department was lacking and very rude when products were not purchased. Overall, would go back again. were great. Finance department was lacking and very rude when products were not purchased. Overall, would go back again. More

by JLSTRICKLAND1979 Verified Customer Verified Customer

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Stephen Clark was beyond exceptional in his services at Landers. We are repeat customers just because of how he always takes care of what we want/need. He carried the quality of service through Sidney, fin Landers. We are repeat customers just because of how he always takes care of what we want/need. He carried the quality of service through Sidney, finance with Justin and through his team in the detailing department. Very happy! More

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Tony and everyone else were great to work with and very friendly. We will definitely recommend going there the next time someone needs a new car. friendly. We will definitely recommend going there the next time someone needs a new car. More

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Great place to do business! Stephen Clark and the whole team are excellent. I am pleased with how smoothly the whole process was for me! team are excellent. I am pleased with how smoothly the whole process was for me! More

by OKTRUBLE Verified Customer Verified Customer

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Above and beyond service. Traded my car, didn’t take long. Was shown a few cars that were exactly what I was asking for and left with a great deal. Definitely recommend. long. Was shown a few cars that were exactly what I was asking for and left with a great deal. Definitely recommend. More

by ncottrell97 Verified Customer Verified Customer

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Such a great experience from start to finish. Our salesman Jeron P. was fantastic. His boss and Sales Manager Stephen helped make this one of the best buying experiences ever for anything we’ve purch salesman Jeron P. was fantastic. His boss and Sales Manager Stephen helped make this one of the best buying experiences ever for anything we’ve purchased. More

by ROBBIEWILMUTH Verified Customer Verified Customer

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I had the best experience with buying my Jeep. My sales guy Sam was very patient with me and helped me with any questions I had. Will definitely recommend him because he is simply awesome! Also Stephen was guy Sam was very patient with me and helped me with any questions I had. Will definitely recommend him because he is simply awesome! Also Stephen was the one who recommended me to him and I can see why. Both of them were so helpful and made the buying process go smoothly. More

by erikavasquez Verified Customer Verified Customer

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Mixed feelings but thank god for Erik seriously This is gonna be long, Steven the sales manager is very nice. Michael the salesman was also very nice, however no one likes to call you back. Maybe th This is gonna be long, Steven the sales manager is very nice. Michael the salesman was also very nice, however no one likes to call you back. Maybe this is my fault. Idk. Out of all the dealerships I can honestly say I like this one the best, however, when Stephen another sales guy took over my sale came into the picture....well he pulled snake moves. I was asking to close the deal with 187.50 discount. He acted like it was approved had my mother and I in his office, going through paperwork and then when it came to the signing of the price, he increased it by 25.00 and didn’t take off the discount. He then blamed it on accounting, said they said no! Well when he took us into Erik who works in finance, he honestly made everything! All our anxiety and annoyance disappear. I swear sometimes all you need is a good honest person who genuinely cares to turn things around. Stephen caused me so much anxiety bc I could feel his snake energy. Be straight up Stephen! Leading customers on and making them pull their credit etc before telling them they discount isn’t happening is beyond low. Ok....back to Erik, he went above and beyond and didn’t mess any details. You can tell he actually wants to help others and make them feel good about purchasing from Landers. I swear some how he knew more than any of the sales staff. I asked for a lot to be honest (details and print out wise) and he didn’t miss a thing. I wish he was the gm. Well after having the best experience with Erik, and it was time to walk out and get my Jeep. Stephen pulled up some new rubicon and started to hand me the key. He’ll rubicon’s are more expensive I’ll take it, it was even newer than the Sahara I was purchasing. I started to take the keys and laughed and said “umm you do know this isn’t my Jeep” he had already put The temporary license plate on and everything. Like how?!?!!?????!!??!!?! Then he finally brought my Jeep around. He hands me one key, only ONE. I asked where the second key is being they are the only ones who have ever owned the Jeep. Stephen said “sorry only one key” really???? Seriously?!!????? He shrugged his shoulders and just didn’t say a thing. Hours later I had a few questions so I decided to contact the only one who seemed to care and had common sense (Erik) and to be honest I felt bad bc he isn’t a sales guy but he had all the answers and was so caring and took time out to really help me. He asked about my experience and really hoped I was happy with my experience at landers. He must love it there bc he really does care. Well I told him about the key and how Stephen just shrugged his shoulders and didn’t care. Well a few days later Erik calls me and wishes me happy holidays and that my extra key is there. I mean now this is customer service. Wow! The only reason I’d suggest friends and family to landers is only bc of Erik. Give this man a raise! More

by ASHLEYBOOS Verified Customer Verified Customer

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Charlie made my car buying experience exceptionally pleasant! He was kind, professional, and straight-forward. I will definitely recommend him to everyone! Thank you Charlie! pleasant! He was kind, professional, and straight-forward. I will definitely recommend him to everyone! Thank you Charlie! More

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