Stephen Harvell

Made a 7:30 am appointment was fourth in line before 7 am for tire rod Lt /Rt front plus four new tires with wheel alignment I emphasized needed to be out before 12 pm needed to be to work. Walked around pro for tire rod Lt /Rt front plus four new tires with wheel alignment I emphasized needed to be out before 12 pm needed to be to work. Walked around property and in back outside was my car approximately 10:30 am went inside asked why my car in back outside untouched. Give me my car. They took it promised I would be done by 12 didn’t get my car until 1 pm a rush job my nitro fill tire pressure is out of whack different psi in each bran new tires didn’t receive a video of broken tire rods just a video of it place down on ground not lifted. Unacceptable I am a loyal Chevrolet dealer was with Hall stayed with you guys Southern. I believe in getting repairs with whom the car is made with skilled knowledgeable Technicians who specialize in GM Chevrolet My car is a 2014 Chevrolet Impala Limited paid for. Estimated 167,000 miles frequently changed oil every 3 to 5000 miles tried to stay updated on maintenance what is the point of appointments. Oooo P.S Quick Lane Express oil change Southern Chevrolet says no appointment necessary then switched to appointments needed. Unprofessional my opinion. I will be changing my own oil at my house. I would prefer Southern to do it because of a video report card what’s might be needed or looked at. More

by DBULLOCK404 Verified Customer Verified Customer

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Excellent service and amazing employees. I would definitely recommend anybody needing a service on their vehicles to give southern a try! I would definitely recommend anybody needing a service on their vehicles to give southern a try! More

by Ml_H3lix Verified Customer Verified Customer

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Seamless. I didn't have any problems or worries. Experience was great and wait time was a little long. I didn't have any problems or worries. Experience was great and wait time was a little long. More

by melissa.somersall Verified Customer Verified Customer

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I won't buy a vehicle anywhere else My wife and I are very pleased with the service we have received at Southern and will buy our next vehicle from there for sure. very pleased with the service we have received at Southern and will buy our next vehicle from there for sure. More

by wwoodward911 Verified Customer Verified Customer

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The mechanic over inflated my tires, I noticed my tires were inflated to 33 pounds. The maximum tire pressure is 30 pounds. were inflated to 33 pounds. The maximum tire pressure is 30 pounds. More

by Tony Verified Customer Verified Customer

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Dee Dee is the best! My oil change was fast and she’s very friendly! My oil change was fast and she’s very friendly! More

by gardeningjesss Verified Customer Verified Customer

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I take my car for maintenance all the time. This is the only place I will take my car. This is the only place I will take my car. More

by CESARS174 Verified Customer Verified Customer

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We loved and appreciated the serviced that was given by everyone that helped my son purchase his first vehicle. Thank you so such. everyone that helped my son purchase his first vehicle. Thank you so such. More

by LORAHINTON348 Verified Customer Verified Customer

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Fast and Friendly. Ensured I completely understood all the warranties and truck functions. Outstanding customer service Ensured I completely understood all the warranties and truck functions. Outstanding customer service More

by HARDAMON123 Verified Customer Verified Customer

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Very good service. Did not take long and scheduled oil change for the other vehicle Did not take long and scheduled oil change for the other vehicle More

by Davidryman1 Verified Customer Verified Customer

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