Stephen Hourican
Stephen Hourican at BMW of Tenafly

Stephen Hourican | Page 2

New Vehicle Sales Manager

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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64 Reviews
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64 Reviews

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64 Reviews of Stephen Hourican

August 18, 2021

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Employee Rating

Absolutely amazing! Service was amazing! Customer service was great. Staff was very friendly and informative. The finance manager, Sean was excellent. Stella was awesome. The BMW genius was amazing as well. More

by dukeshope
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stella Kumsung Oh, Sean is amazing!!!

Aug 18, 2021

BMW of Tenafly responded

Hi there, This is wonderful for us to hear that you had an amazing experience. It pleases us that our Sales Department were friendly and informative whilst assisting you. We hope that you enjoy your purchase and at BMW of Tenafly we appreciate your business. We hope that you know you are always welcome here.

July 02, 2021

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Employee Rating

BMW tenafly has no loyalty to their costumers. Was returning a lease and getting a new car. Paid a much higher down payment than I wanted to and a much higher monthly price. Whatever I heard about dea More

by wallacee126
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 05, 2021

BMW of Tenafly responded

Hello, Thank you for taking the time to share your feedback regarding the return of your lease and the purchase of a new one. We would like to connect to address any items billed for. Please contact us directly at your convenience. Honda of Tenafly Customer Service Team

May 29, 2021

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After a few negative experiences at two other dealerships, Stef at BMW of Tenafly was professional, and provided transparency and superb service from start to finish. Victor, the Product Genius w More

by raulyn.wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stefransky Lemoine, Sean Mohammed, Victor Torres - Product Genius

May 30, 2021

BMW of Tenafly responded

Hi Raulyn, Thank you for your positive review. It is wonderful to know that Stef and Victor were professional, transparent and able to meet your expectations. Enjoy your purchase and at BMW of Tenafly we look forward to working with you again.

May 11, 2021

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Got my first BMW at the first stop dealership. I didn't need to look at any other dealership as I got my dream car right off the bat with great customer service. More

by MM24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Carmona , Stefransky Lemoine

May 12, 2021

BMW of Tenafly responded

Thank you for this excellent review! Congratulations on your Dream BMW! Please do not hesitate to reach out to us when we can work with you down the road at BMW of Tenafly.

May 04, 2021

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Employee Rating

Stefransky is the best. He Treats you like family. He is thoughtful and I will definitely come back and get another car from him. The Best. More

by Haseeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Greer , Stefransky Lemoine

May 05, 2021

BMW of Tenafly responded

Thank you, Haseeb! We appreciate the five star review for BMW of Tenafly and your comments about Stefransky's thoughtfulness and top-notch service.

April 02, 2021

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Above and beyond the call of duty from this crew - custom order of a very high end vehicle - very, very, very, very long wait due to covid. The Tenafly team took great care of me and exceeded expectations at More

by Drosenbeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2021

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We are happy to know that our services exceeded your expectations. We can't wait to work with you again.

March 24, 2021

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Employee Rating

I recently picked up a new Z4 and had the best experience! Ricki and Steve were great from the get go, helping me put together the right build and get an allocation slot. The car is beautiful and More

by LDBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

BMW of Tenafly responded

Hello, thank you for taking the time to write a positive review! We are glad to hear Ricki, Landon, Stephen, and Vincent went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Z4! We greatly appreciate your positive feedback, and we are looking forward to taking care of your auto needs in the future at BMW of Tenafly.

February 22, 2021

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Employee Rating

IF YOUR GOING TO BUY A BMW PLEASE GO AND SEE ANGELO GUERRIERO HES THE BEST CLIENT ADVISOR TO BUY A CAR FROM .FRIENDLY WORKS WITH YOU EXPLAINS EVERYTHING IN A WAY YOU UNDERSTAND AND GETS A GOOD PRICE F More

by truck0021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angelo Guerriero, Landon Greer , VICTOR TORRES

February 15, 2021

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Employee Rating

My experience buying a 2021 BMW X3 M40i at BMW of Tenafly was excellent. My salesman, Richard Viole was extremely knowledgeable and low pressure. He worked with his manager, Stephen Hourican, and provided More

by tropscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Viole , Chris Pak, Victor

December 24, 2020

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Employee Rating

Another pleasant experience at Tenafly BMW.I have been a Another pleasant experience at Tenafly BMW. I have been a client at Tenafly BMW for many years both for service and sales with an emphasis on custome More

by Steve McD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roland Llupa, Vincent Joseph, Landon Greer , Victor Torres

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