Stephen Hourican | Page 3

I really enjoyed the experience I have with BMW Tenafly especially with Stella and her team. She is professional, informative and patient. She made lots of efforts on to make my financial service approved especially with Stella and her team. She is professional, informative and patient. She made lots of efforts on to make my financial service approved that I truly appreciate her hard working. Honestly, BMW of Tenafly is not the nearest BMW Dealership to my apartment but Stella deserves me to drive 40-minute every time to buy car from her. Besides, their financial lead Landon is great as well. Anyone who is considering to buy BMW should come to Tenafly for Stella. More

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This is a review that I wholeheartedly write as I made such a great experience as a customer at BMW of Tenafly and to the best Sales person Ms. Euna Wilson. It was outstanding and I would recommend the d such a great experience as a customer at BMW of Tenafly and to the best Sales person Ms. Euna Wilson. It was outstanding and I would recommend the dealership (and have) and also would tell you to ask for Euna Wilson - she is the best!! She is professional, positive and pleasant. She knows the product and is enthusiastic about the BMW product and brand. When an employee feels good about their job - it shows and she is that person. She believes in each person having the best experience and she does just that. She is busy but her follow up and answering questions is on point. She represents the dealership and BMW so well. If it was not for her, I would no longer be a BMW customer. The other dealership I had leased my cars from did not value the customer and did not follow up consistently so going to a dealership out of the state of my residence or place of employment means that they are doing a good job and worth the travel and they are! She is thorough and eager to make sure the customer is satisfied in the selection of the car you want and customer service. Best wishes to the BMW of Tenafly dealership and Euna Wilson keeping doing it - you do it so well! God bless More

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Horrible expiernce at this dealership. No communication after I put a deposit down I had to constantly call the dealership. There was problems with the car which they did fix before I picked up . I went to after I put a deposit down I had to constantly call the dealership. There was problems with the car which they did fix before I picked up . I went to pick up car and there detailer/mechanics damaged the rear fender.. they did end up fixing and came back the following week. Left us waiting for their finace guy to sign papers, as soon as we were done No one was there to put temp plates no one knew where the temp plates were. I have had better treatment from sales guys that do wholesale out of a trailers. Thumbs down to sales guys who lie instead of saying I will find out More

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Favorable Experience at BMW of Tenafly! The sales person, Caesar Marrufo was very helpful, very accommodating and NEVER left us. Likewise the manager Stephen Hourican was very courteous. T The sales person, Caesar Marrufo was very helpful, very accommodating and NEVER left us. Likewise the manager Stephen Hourican was very courteous. There was a slight incident in the conference room when Caesar offered us some food as it was almost 1pm and we were there since 930am. His other co-workers denied me and my kids from taking food and so we left. Caesar and his boss Stephen were kind enough to still provide food for us even if we told them we didn't want them. Sean Mohammed was very helpful as well in completing the transaction. Other than the minor incident, I highly recommend this dealership! More

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Clean, Friendly, and very Professional Car Dealership. Most impressive presentation, fantastic attention to customers, forthright communication. Most appreciative of not getting the ‘hard sales pitch’. Y Most impressive presentation, fantastic attention to customers, forthright communication. Most appreciative of not getting the ‘hard sales pitch’. You know you’re dealing with a ‘class act’ in all that work here. Highly recommend! Kolja family More

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I was interested in a 2020 BMW X6 M50i. I check online and ended up at BMW of tenafly after talking with Ernesto I purchased a 2020 BMW X6 M50i. Very good sale experience and ended up at BMW of tenafly after talking with Ernesto I purchased a 2020 BMW X6 M50i. Very good sale experience More

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low pressure, good deal Purchased my third BMW from Ernesto Motta at BMW of Tenafly, mainly because of his attention to details. He is true to his word and does everything p Purchased my third BMW from Ernesto Motta at BMW of Tenafly, mainly because of his attention to details. He is true to his word and does everything possible to get the buyer (me) a good deal. I can't say enough positive things about Ernesto to do him justice! Everyone at the dealership is top notch, just like the cars! More

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ANOTHER GREAT EXPERIENCE AT TENAFLY BMW! It was a pleasure purchasing another vehicle from Manny Ferreia at Tenafly BMW. He is very personable, knowledgeable and always provides a concise ex It was a pleasure purchasing another vehicle from Manny Ferreia at Tenafly BMW. He is very personable, knowledgeable and always provides a concise explanation of the process from purchase to the delivery of the vehicle. The Sales Management Team of Stephen Hourican and Vincent Joseph always provides excellent customer satisfaction answering and supporting client concerns. This outstanding service is the reason why I continue to purchase my vehicles from Tenafly instead of my local BMW Dealership. I can't say enough about the Excellent Sales Team at Tenafly. The after sales by Landon Greer in Finance and Gage Thervil in Genius Support follows a common theme of superior customer service. Five Star Organization! More

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Best buying experience ever at BMW Tenafly-Thanks Ernesto!!! I've bought numerous BMWs at several dealers in the past but none come close to the incredible "Family" buying experience I just had at BMW Tenafly th I've bought numerous BMWs at several dealers in the past but none come close to the incredible "Family" buying experience I just had at BMW Tenafly thanks to Ernesto Motta! Ernesto is extremely knowledgeable, treated me like family, made things easy, and has a great sense of humor. Ernesto structured a great deal for me and stayed until 10pm on Friday after closing to deliver it...Amazing! I also want to thank Melissa Gonzalez (internet sales) for holding my X5 and providing a warm welcome to the dealership. Finally, thanks to Sean Mohammed for pulling together a great extended warranty and maintenance package. What an awesome team! I highly recommend you visit Tenafly BMW and see Ernesto if you're looking for a great buying experience. -- Juan D. More

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Fantastic and smooth experience I have been dealing with this dealership for over 15 years now and I have always had the best experience. Very professional and not pushy at all. They I have been dealing with this dealership for over 15 years now and I have always had the best experience. Very professional and not pushy at all. They understand that as a consumer it is a big decision when buying a car and have made every experience of ours (my family and I) a memorable and awesome one. I have been recommending friends and family to this dealership and will continue to do so. Their Genius team especially Crystel are very knowledgeable and extremely willing to help the end user. More

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