Stephen Hourican
Stephen Hourican at BMW of Tenafly

Stephen Hourican | Page 4

New Vehicle Sales Manager

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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64 Reviews
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64 Reviews

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64 Reviews of Stephen Hourican

November 16, 2019

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Employee Rating

BMW Tenafly made it easy Ernesto was a pleasure to work with through the entire process. He had 100% knowledge of the vehicle, was always accessible and very efficient. Norm More

by ericbloom7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Mohammed, Ernesto Motta

Nov 16, 2019

BMW of Tenafly responded

Eric, We appreciate you taking the time to share your outstanding experience with Sean, Ernesto, and Stephen! We're ecstatic to hear you are satisfied with the level of customer service you received and with your purchase. We hope you continue to love your brand new ride, and We look forward to taking care of any of your auto needs in the future.

September 03, 2019

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Made the process easy The key point was the ease of arranging and completing the new car transaction. Everything was ready for pickup on schedule, car features were demonst More

by rjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Joseph, Euna Wilson, Angelo Renzulli , Jason S. Lee

Sep 04, 2019

BMW of Tenafly responded

Hi there, thanks for the great review! We truly appreciate your business and hope to see you in the future!

July 31, 2019

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Fantastic Experience! Ernesto, Steve, and Chris helped me lease my first BMW. They were all incredibly friendly, attentive and helpful. They made trading in my previous car More

by izzy
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Motta, Chris Pak

Aug 01, 2019

BMW of Tenafly responded

Thank you for the positive feedback! We are happy to know that your leasing experience with us went well and that our team was incredibly helpful, friendly, and attentive, especially Ernesto, Steve, and Chris. We value your business and we look forward to any future visits.

July 10, 2019

Dealership Rating

Great service BMW of Tenafly provides professional, reliable, fast, friendly service. Ernesto and Steven are a pleasure to work with. If you are looking for a good More

by Bmw330!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Motta

Jul 10, 2019

BMW of Tenafly responded

Thank you for the wonderful review. We appreciated the opportunity to work with you!

June 25, 2019

Dealership Rating

NEW CAR LEASE The salesperson Mr. Ernesto Motta and the sales manager Mr. Stephen Hourican were very help full in making me deal to happen. Thank you Mr. Ernesto M More

by unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Motta, Chris Pak

Jun 26, 2019

BMW of Tenafly responded

We appreciate you taking the time to share your experience with us! We are thrilled to hear Ernesto, Chris, and Stephen were all very helpful. We appreciate your positive feedback, and we look forward to taking care of all of your auto needs in the future.

June 17, 2019

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Exceptional Experience! I always have the best experience at BMW of Tenafly. HUGE thanks to Ernesto who consistently goes above and beyond. Ernesto is professional, responsib More

by tishacherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Greer , Ernesto Motta

Jun 18, 2019

BMW of Tenafly responded

Thank you for sharing your wonderful compliments to Ernesto! We are so happy to hear that he exuded customer service and made you feel like a VIP. We truly appreciate your recommendation as well. Please come back at any time.

April 16, 2019

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Amazing It was my first time at this dealership and it was a very good experience. Stephen was very nice and I mainly worked with Ernesto Motta and he was a p More

by jthen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Motta

Apr 17, 2019

BMW of Tenafly responded

Thank you for the five-star review! We are so glad to hear you enjoyed working with Ernesto and Stephen, and we certainly look forward to working with you again in the future!

March 07, 2019

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Excellent Experience Euna Wilson and Steve Hourican made my buying experience painless. They were very honest with me advising me to wait before turning in my X3 until a b More

by 19X5Rider
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Euna Wilson

Mar 07, 2019

BMW of Tenafly responded

Thank you for the excellent review! It was a pleasure to work with you as well. We're happy to hear that you are satisfied with your visit. Thank you so much.

January 29, 2019

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Impressive Service This is my third purchase with Ernesto and he continues to exceed my expectations. BMW of Tenafly is the brand standard for car dealerships in NJ. More

by ChrisyAzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Motta

Jan 29, 2019

BMW of Tenafly responded

Thank you so much for the five-star review! It's great to know that you continue to enjoy working with Ernesto and our team. We look forward to serving you again in the future.

January 17, 2019

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It’s a heavenly experience! I have been a loyal customer of BMW of Tenafly for the last 18 years because it’s a professional operation that values the customers and provides grea More

by Kudu2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roland Llupa, Landon Greer , Robert Ryan

Jan 18, 2019

BMW of Tenafly responded

We love hearing that you've been coming to our dealership for almost 20 years! Your business and loyalty truly means a lot to us. It's always a pleasure to serve you. Thank you for the five-star review and thank you for being a part of our BMW of Tenafly family!

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