Stephen Kenna | Page 11

Chevrolet of Everett responded

We truly appreciate you taking the time to leave this review! It’s great to hear Kane Southey and the rest of our team provided the support that made your car buying experience smooth and enjoyable. We’re proud to deliver a BETTER EXPERIENCE here at Chevrolet of Everett, and we’re looking forward to seeing you again in the future!

Chevrolet of Everett responded

We really appreciate you taking the time to leave this review! It’s great to hear that our service team—CJ, Dan, Flora, Stephen, and Betty—delivered attentive and professional care. We're proud to offer a BETTER EXPERIENCE here at Chevrolet of Everett, and feedback like yours shows we’re on the right path. Thank you for your recommendation!

Chevrolet of Everett responded

We’re glad you had a positive visit! It’s great to hear that our team communicated clearly and provided helpful, accurate information throughout your service. Thank you for choosing Chevrolet of Everett—we’re committed to delivering a BETTER EXPERIENCE every time you’re here.

Chevrolet of Everett responded

It sounds like you had a frustrating experience at the dealership. It's disappointing when service doesn't meet expectations, especially when you're trying to discuss concerns or needs. When you have a moment, could you tell me more about what happened?

Chevrolet of Everett responded

We really appreciate you taking the time to leave this review. We're glad to hear the work on your car was done well and that your visit went smoothly overall. Our team—Dan, Stephen, and Betty—will be happy to know they helped deliver a BETTER EXPERIENCE. We're always working to improve as we push toward becoming the #1 Chevrolet dealership in Washington State. Thanks again for choosing Chevrolet of Everett!

Chevrolet of Everett responded

We’re grateful for your loyalty over the years—since 2017 is no small thing! It’s great to hear that Dan, Stephen, Betty, and the team have consistently delivered for you. At Chevrolet of Everett, providing a BETTER EXPERIENCE every time is our commitment. Thank you for sticking with us!

Chevrolet of Everett responded

Benjamin, we appreciate your passion and loyalty—thank you for being such a strong Chevy advocate! While we can’t open a new location ourselves, we hear you loud and clear. Your dedication to the brand, even with the distance, is exactly why we work so hard to deliver a BETTER EXPERIENCE here at Chevrolet of Everett. We're always here for you and your custom Chevy truck!

Chevrolet of Everett responded

We’re grateful for your continued trust—JJ and the team will be glad to know their dedication stands out. Fast, efficient service and flexibility are key parts of the BETTER EXPERIENCE we strive to deliver every day at Chevrolet of Everett. Thanks again for your recommendation!

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear our team was polite and took the time to listen. We understand that waiting for a diagnosis can be frustrating, and we appreciate your patience as we work to provide a BETTER EXPERIENCE. Your input helps us improve, and we hope to make your next visit even smoother. Let us know if there's anything else we can do for you!

Chevrolet of Everett responded

We appreciate your feedback and sincerely apologize for the wait time during your appointment. Providing a BETTER EXPERIENCE is our top priority, and we regret that we fell short in this instance. We understand how valuable your time is and will use your comments to improve our scheduling and communication. If there’s anything we can do to make this right, please reach out—we’d love the opportunity to assist you.