The repair was on something that GM had identified as an
issue with the 2019 Chevy Silverado, but was not covered due to the vin number not being included in the recall. I plan on calling GM customer servic
issue with the 2019 Chevy Silverado, but was not covered due to the vin number not being included in the recall. I plan on calling GM customer service to address the issue.
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by john.viera
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Chevrolet of Everett responded
Thank you for your feedback and for bringing this to our attention. We understand your frustration with the situation, and we encourage you to reach out to GM customer service for further assistance. At Chevrolet of Everett, our goal is to provide a BETTER EXPERIENCE, and we’re here to help in any way we can. If you need any additional support or have further questions, please don’t hesitate to reach out to our team. We appreciate your understanding and hope to have the opportunity to serve you again in the future.
Dealership is great sales was great to deal with and the
service is pretty good
service is pretty good
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by VOLQUARTSEN09
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Seim Fanuel
Oct 17, 2024 -
Chevrolet of Everett responded
Thank you for your feedback! We're glad to hear that you had a great experience with both our sales and service teams. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future!
The people who took care of me are great the whole staff
are great people.
are great people.
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by Elmer
Verified Customer
Verified Customer
Oct 18, 2024 -
Chevrolet of Everett responded
Thank you for your kind words! We're so glad to hear that our entire team made a positive impression on you. At Chevrolet of Everett, we pride ourselves on delivering a BETTER EXPERIENCE, and it’s great to know that our staff provided you with excellent care. We appreciate your business and look forward to serving you again in the future!
A big shout out to Aaron Henthorn!
I hope you appreciate him. He the best
I hope you appreciate him. He the best
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by pamygrammy
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan Flora
, Travis Arnold, Betty Sidebeck
Oct 18, 2024 -
Chevrolet of Everett responded
Thank you so much for the shout-out! We absolutely appreciate Aaron and are thrilled to hear that he provided you with such a great experience. At Chevrolet of Everett, we're all about offering a BETTER EXPERIENCE, and it's clear Aaron delivered on that. We’ll be sure to pass along your kind words to him. Thanks again for choosing us!
Stephen Kenna and Gwen Loeffler alway provide top notch
service for all our vehicles they make sure that all our needs are fulfilled
service for all our vehicles they make sure that all our needs are fulfilled
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by michaeljleslie56
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gwen Loeffler
Oct 12, 2024 -
Chevrolet of Everett responded
Thank you for your kind words! We’re thrilled to hear that Stephen Kenna and Gwen Loeffler consistently provide you with top-notch service for your vehicles. Their dedication to fulfilling your needs is a big part of our commitment to delivering a BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your loyalty and look forward to continuing to serve you in the future!
Place was very efficient and kept you updated about your
cars place in being completed
cars place in being completed
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by kirk98275
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2024 -
Chevrolet of Everett responded
Thank you for your kind words! We're glad to hear that you found our service efficient and appreciated the updates on your vehicle. Providing a BETTER EXPERIENCE for our customers is our top priority here at Chevrolet of Everett. We look forward to serving you again in the future!
I appreciate the attentive service provided by Stephen
Kenna. He made sure my issue with the truck was addressed and repaired in short order. Will definitely be returning. Thank you!
Kenna. He made sure my issue with the truck was addressed and repaired in short order. Will definitely be returning. Thank you!
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by Erich7
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Chevrolet of Everett responded
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Stephen Kenna. His attentive service and commitment to addressing your truck's issues truly reflect our mission to provide a BETTER EXPERIENCE here at Chevrolet of Everett. We look forward to seeing you again for any future needs. Thank you for choosing us!
I dropped my truck for service and there was no receipt
given to me stating I dropped the truck.
When I picked up the truck, I was given my invoice bit it doesn’t show the condition of the truck ( tire
given to me stating I dropped the truck.
When I picked up the truck, I was given my invoice bit it doesn’t show the condition of the truck ( tires condition, brake pad %, etc ). I requested a printed copy of the report and was just given a verbal report of the brakes.
I will try a different dealer next service, hopefully it is not a Chevy issue and just a dealership issue.
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by calix_iii
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Chevrolet of Everett responded
Thank you for your feedback regarding your recent service experience at Chevrolet of Everett. We appreciate your honesty and are genuinely sorry to hear that we fell short in providing the level of service you deserve.
We strive for a BETTER EXPERIENCE for all our customers, and it's clear we missed the mark this time. Your concerns about the lack of documentation and clarity on your vehicle's condition are valid, and I assure you that we will address this internally to improve our processes.
We would love the opportunity to make this right. If you decide to give us another chance, please reach out directly so we can ensure a smoother experience next time. Thank you again for bringing this to our attention.
I am very satisfied with Chevrolet Of Everett and the
work they did on my truck Stephen was excellent at keeping me informed on any changes and pricing he was very helpful all the way through. I will con
work they did on my truck Stephen was excellent at keeping me informed on any changes and pricing he was very helpful all the way through. I will continue to bring the truck there from here on out.. It is a good feeling to be able to trust somebody nowadays.
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by robertbosa
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2025 -
Chevrolet of Everett responded
We’re thrilled to hear about your satisfaction with Chevrolet of Everett! Knowing that Stephen kept you informed and provided such helpful service means a lot to us. Building trust and delivering a BETTER EXPERIENCE are what we strive for every day. Thank you for choosing us for your truck’s care—we’re looking forward to continuing to provide excellent service for you in the future!
I needed a ride and they got me one in mins.
Got my car fixed in a day and back on the road. They were great.
Got my car fixed in a day and back on the road. They were great.
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by pattiwetzel
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2025 -
Chevrolet of Everett responded
We’re so glad to hear about your positive experience! Getting you back on the road quickly and providing a seamless solution for your transportation needs is what we strive for at Chevrolet of Everett. It’s great to know our team delivered a BETTER EXPERIENCE for you. Thank you for sharing, and we’re always here to help whenever you need us!
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