Stephen went above and beyond to resolve the issue I was
having with my vehicle, excellent customer service! Cannot thank him enough!
having with my vehicle, excellent customer service! Cannot thank him enough!
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by Dena Tougas
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Chevrolet of Everett responded
Thank you for sharing your experience! We’re thrilled to hear that Stephen went above and beyond to resolve your vehicle’s issue and provided excellent customer service. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know that Stephen’s dedication made a positive impact. We appreciate your trust and look forward to serving you again in the future!
I asked for DEF to be refilled as part of an oil change.
.....got home and checked ....tank was almost empty
.....got home and checked ....tank was almost empty
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by pf1hawkfan
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Chevrolet of Everett responded
Thank you for your feedback, and we apologize for missing the DEF refill during your recent service. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE, and it’s clear we fell short in this instance. We appreciate you bringing this to our attention, as it helps us ensure better attention to detail moving forward. Please feel free to reach out so we can address this for you. We appreciate your trust and hope to serve you better in the future.
Stephen Kenna service was very good, the work was done on
time Good.
Thank you
time Good.
Thank you
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by jshiker
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Chevrolet of Everett responded
Thank you for your feedback! We're delighted to hear that Stephen provided you with excellent service and that the work was completed on time. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again!
I always take my truck to Chevrolet of Everett for
service and repair. One of the reasons is Stephen Kenna's knowledge, professionalism, and great attitude.
service and repair. One of the reasons is Stephen Kenna's knowledge, professionalism, and great attitude.
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by raul-sandy
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Chevrolet of Everett responded
Thank you so much for your kind words and loyalty! We're thrilled to hear that Stephen’s knowledge, professionalism, and positive attitude have made your service experience exceptional. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our priority, and it’s wonderful to know that Stephen consistently delivers that for you. We appreciate your trust and look forward to continuing to care for your truck in the future!
When my head light did not get replaced when it should
have, Stephen Kenna took care of getting my car picked up, the head light replaced and got my car back to me.
have, Stephen Kenna took care of getting my car picked up, the head light replaced and got my car back to me.
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by toyercpa
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2024 -
Chevrolet of Everett responded
Thank you for sharing your experience! We're glad to hear that Stephen went the extra mile to ensure your headlight was replaced promptly and that your car was returned to you with ease. At Chevrolet of Everett, we’re committed to providing a BETTER EXPERIENCE, and it's wonderful to know that Stephen made things right for you. We appreciate your trust and look forward to serving you again in the future!
Chevrolet of Everett is wonderful.
We've stayed loyal to their service department for years. All the people there are wonderful. Dan, JJ, Steve, Travis and team in the service departme
We've stayed loyal to their service department for years. All the people there are wonderful. Dan, JJ, Steve, Travis and team in the service department are all upbeat and helpful. A++
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by Ajay from Walla2
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Chevrolet of Everett responded
Thank you so much for your loyalty and kind words! We're thrilled to hear that you’ve had such positive experiences with our service department over the years. At Chevrolet of Everett, we take pride in delivering a BETTER EXPERIENCE, and it’s great to know that Dan, JJ, Steve, Travis, and the whole team have consistently provided you with excellent service. We truly appreciate your continued trust and look forward to serving you for many more years to come! A++ customers like you make our day!
Stephen is great!
He always gives a warm welcome, is courteous, and doesn't mind answering any questions I have. He figures out the problem with my car quickly, orders
He always gives a warm welcome, is courteous, and doesn't mind answering any questions I have. He figures out the problem with my car quickly, orders the needed part(s) in a timely fashion, keeps me updated on the status of the repair, and gets me back on the road in no time. I appreciate all he does.
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by leah.reilman
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Chevrolet of Everett responded
Thank you for your wonderful feedback! We're thrilled to hear that Stephen provided you with a warm, courteous, and efficient service experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our priority, and it’s great to know that Stephen’s dedication to addressing your questions and keeping you updated made a positive impact. We truly appreciate your trust and look forward to serving you again in the future!
I only got the basic service, I guess that I expected
they would vacuum and wash the windows like my past experience with other dealerships.
they would vacuum and wash the windows like my past experience with other dealerships.
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by tedostert
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan Flora
, Travis Arnold
Oct 20, 2024 -
Chevrolet of Everett responded
Thank you for your feedback! We're glad you chose us for your service needs and appreciate your honesty. At Chevrolet of Everett, we’re always striving to deliver a BETTER EXPERIENCE, and we apologize if we fell short of your expectations this time. We’ll take your feedback to heart and work to improve those details in the future. We appreciate your business and look forward to providing an even better experience next time!
Very very easy to work with, called me with updates
consistently, and even finished the work 2 days earlier than originally expected. 10/10
consistently, and even finished the work 2 days earlier than originally expected. 10/10
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by matthewjmiller961
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2024 -
Chevrolet of Everett responded
Thank you so much for your wonderful review! We're thrilled to hear that the process was easy, and that our team kept you updated and finished the work ahead of schedule. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our goal, and we’re glad to know we earned a 10/10 from you! We appreciate your trust and look forward to serving you again in the future!
All around easy to get appointment in and service time
frame was as stated. I have always had a good relationship with Everett Chevrolet, hope it continues.
frame was as stated. I have always had a good relationship with Everett Chevrolet, hope it continues.
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by HIGHCOUNTRYROD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Travis Arnold, Betty Sidebeck
Oct 18, 2024 -
Chevrolet of Everett responded
Thank you for your feedback! We're thrilled to hear that scheduling your appointment and the service time frame met your expectations. At Chevrolet of Everett, we’re dedicated to providing a BETTER EXPERIENCE, and it’s great to know you’ve consistently had a positive relationship with us. We truly appreciate your loyalty and look forward to continuing to serve you in the future!
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