Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna | Page 19

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
272 Reviews
4.7

272 Reviews

Write a Review

272 Reviews of Stephen Kenna

June 12, 2024

Dealership Rating
Employee Rating

Great customer service and support. Put good focus on the customer, well done & great team work! More

by curtis747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and support at Chevrolet of Everett. Our team is dedicated to putting a strong focus on the customer, ensuring a BETTER EXPERIENCE that emphasizes attentive service and teamwork. We're glad that our team's efforts have resonated with you and contributed to a positive dealership experience. We appreciate your feedback and are pleased that our teamwork made a notable impact. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with excellent service in the future!

June 12, 2024

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Employee Rating

While the issue was an intermittent fault the team did am amazing job finding it, and resolving the issue. Would highly recommend. More

by poesraven1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Betty Sidebeck

Jun 14, 2024

Chevrolet of Everett responded

Thank you for your review and recommendation! We're pleased to hear that our team at Chevrolet of Everett did an amazing job in identifying and resolving the intermittent fault with your vehicle. Tackling such challenging issues effectively is crucial to providing a BETTER EXPERIENCE, and we're glad that our team's diligence and expertise met your expectations. We appreciate your high regard for our service and your willingness to recommend us. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to offer exceptional service and support in the future!

June 11, 2024

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Always pleasant and gets it done efficiently and in a timely manner and will continue to return. More

by joannaslater2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Jun 13, 2024

Chevrolet of Everett responded

Thank you for your positive review and for your continued trust in Chevrolet of Everett! We're delighted to hear that you consistently find our service pleasant, efficient, and timely. Providing a BETTER EXPERIENCE is our top priority, and it's gratifying to know that we've succeeded in making your visits satisfying each time. We appreciate your loyalty and are thrilled that you plan to continue returning to us for your automotive needs. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

June 10, 2024

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Great work and service. Stephen is always professional and makes the service visit a pleasant experience. More

by tom.bigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Chevrolet of Everett responded

Thank you for sharing your positive feedback about your service visit at Chevrolet of Everett! We're delighted to hear that Stephen consistently provides great work and makes each visit a pleasant experience. Providing a BETTER EXPERIENCE through professionalism and exceptional customer service is what we strive for, and it’s fantastic to know that Stephen is exemplifying these values. We appreciate your kind words and are glad that your interactions with Stephen continue to enhance your experience with us. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

June 03, 2024

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Easy in easy out great communication ,they know their chevy trucks ,would definitely refer them to a friend More

by bjabbey86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Chevrolet of Everett responded

Thank you for your great review! We're delighted to hear about your easy and efficient experience at Chevrolet of Everett, and that our team's knowledge and communication regarding Chevy trucks impressed you. Delivering a BETTER EXPERIENCE by ensuring a smooth process and expert service is what we strive for. We appreciate your willingness to refer us to a friend, and we're grateful for the trust you place in us. Thank you for choosing Chevrolet of Everett, and we look forward to serving you and your friends in the future!

June 01, 2024

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Employee Rating

this service center has taken care of my cars for several years and I have no complaints. The work has always been done in a timely manner and the staff has been friendly and helpful. More

by Garystunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Jake Brown, Betty Sidebeck

Jun 05, 2024

Chevrolet of Everett responded

Thank you for your positive review and for being a loyal customer at Chevrolet of Everett! We're delighted to hear that our service center has consistently met your expectations with timely work and friendly, helpful interactions. Ensuring a BETTER EXPERIENCE for every visit is our commitment, and it’s gratifying to know that our team has successfully provided this for you over the years. We truly appreciate your continued trust in us to take care of your cars, and we look forward to continuing to serve you with the same high standards of quality and service in the future. Thank you for choosing Chevrolet of Everett!

May 30, 2024

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Employee Rating

Stephen always provides a fast, courteous, and pleasant experience. I take all my vehicle here for service regardless of make and model. More

by tmcintosh406
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 31, 2024

Chevrolet of Everett responded

Thank you for sharing your experience with Stephen at Chevrolet of Everett! We're delighted to hear that he consistently provides you with fast, courteous, and pleasant service. Our commitment at Chevrolet of Everett is to deliver a BETTER EXPERIENCE for every customer, regardless of their vehicle's make and model, and it’s wonderful to know that Stephen embodies this promise. We appreciate your loyalty in choosing us for all your vehicle service needs and are glad to have earned your trust. Thank you for your continued support, and we look forward to continuing to provide you with excellent service in the future!

May 27, 2024

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Considerate. Friendly. Attentive to any concern I have. Superior work habits and they give me reasons for any upcoming required checks or services as I have low m More

by hlbigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Jake Brown, Betty Sidebeck, Stephen and Betty answered every concern I had. Jake & Dan I did not see, but if they worked on my car, they had to outstanding!

May 29, 2024

Chevrolet of Everett responded

Thank you so much for your glowing review and for making the journey to see us! We're delighted to hear that you find our team considerate, friendly, and attentive to your needs. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by not only performing superior work but also by proactively communicating the reasons behind recommended checks and services. We understand the importance of maintaining your vehicle, especially with low mileage, and we're glad you appreciate our thorough approach. Your willingness to drive a 75-mile round trip speaks volumes about your trust in us, and we're incredibly grateful for that. We look forward to continuing to serve you and your Spark with the same top-notch care you've come to expect. Thank you for choosing Chevrolet of Everett, and we'll see you at your next service!

May 25, 2024

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Employee Rating

I was quoted a much lower amount for the AWD service so the total bill for both the brake fluid and AWD service was well over $400. Thankfully Stephen helped me out and applied a discount to the total. More

by tumbleon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Chevrolet of Everett responded

Thank you for taking the time to share your experience. We apologize for any confusion regarding the initial quote you received for the AWD service. We understand how important clear communication is for maintaining trust and ensuring a BETTER EXPERIENCE. We're glad to hear that Stephen was able to assist by applying a discount to your total bill, making the situation right. We appreciate your understanding and are here to ensure that your future visits meet your expectations right from the start. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again with greater clarity and continued dedication to excellent service.

May 25, 2024

Dealership Rating
Employee Rating

I always recommend Chevy of Everett to friends looking for cars in the Seattle area. They're easy to work with, efficient, and treat customers well More

by ben.siler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Jake Brown, Betty Sidebeck

May 29, 2024

Chevrolet of Everett responded

Thank you for your kind words and for recommending Chevrolet of Everett to your friends! We're thrilled to hear that you find our team easy to work with, efficient, and attentive to customer needs. At Chevrolet of Everett, providing a BETTER EXPERIENCE is at the heart of everything we do, and it's wonderful to know that our efforts are resonating with you. We truly appreciate your trust and support. Thank you for being a valued member of our community, and we look forward to continuing to serve you and anyone you send our way!

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