Stephen Lopes

Service is top notch. Always providing consistent excellent customer service. I have full confidence in Nathan and the service team. Always providing consistent excellent customer service. I have full confidence in Nathan and the service team. More

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Great service as always. Thorough and efficient. Excellent communication and explanation of work being done. Thorough and efficient. Excellent communication and explanation of work being done. More

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The Service Department is kind, courteous and professional, they operate in a timely manner with all their customers and always keep lines of communication open professional, they operate in a timely manner with all their customers and always keep lines of communication open More

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I am always impressed with the consistently excellent customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering p customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering purchasing a Mercedes so he can bring his vehicle to such an excellent and trusted place. More

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Everything at this dealership is excellent. From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of w From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of what needs to be done. Thank you for you excellent service. More

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5 Stars for Service 5 Stars for Service Advisor 5Stars for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for a for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for all requested services More

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Stephen Lopes, one of the service consultants, is a really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure to interact with. More

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Efficient and courteous personnel. Communication was fluid and prompt. Answered all my questions , I was very pleased with the servicing. Communication was fluid and prompt. Answered all my questions , I was very pleased with the servicing. More

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Hi Stephen @ FLAGSHIP Mercedes Your service is absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William More

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The service department is extremely busy, but Steve L. Is pleasant, helpful, and keeps his customers informed. Is pleasant, helpful, and keeps his customers informed. More

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