Stephen Mendez | Page 52

Love Mazda Great customer service very attentive, helpful and friendly They explain everything to you and give you advice. I live far but still come here for Great customer service very attentive, helpful and friendly They explain everything to you and give you advice. I live far but still come here for service, really a good place and also yo can see tv get some snacks and see on the monitor your car and how they are working More

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Great experience This was my second time taking my car there and the service was great. All my concerns was taken care of as well as awesome information was given to m This was my second time taking my car there and the service was great. All my concerns was taken care of as well as awesome information was given to me without asking. With this information pertaining to maintenance and repair my car will be on the road for a very long time. More

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An Organized plan for current and future services. I explained to Stephen why I was there -- regular 5K oil change and tire rotation. In addition there were a few outstanding observations from the ser I explained to Stephen why I was there -- regular 5K oil change and tire rotation. In addition there were a few outstanding observations from the service crew. He took the time, research these findings and formulate a priority plan to get them implemented. Great communication. More

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Excelent service Nick addressed all of my concerns and offered me with fisible options. Definitely I recommend him as a magnificient consultant and Sport Mazda as well Nick addressed all of my concerns and offered me with fisible options. Definitely I recommend him as a magnificient consultant and Sport Mazda as well, More

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Dennis service 061718 Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status of my vehicle More

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I have never experanced customer service at this level! After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only welcoming, but very well informed and do what they can to get me satisfied with my services. They answer my questions and help me with my needs to maintain my vehicle as much as they can and I cant have any complaints. Not only is Donny welcoming and helpful, but the entire staff welcomes you from the minute I pull in and I feel like I can safely be relieved of any tension or anxiety when it comes to helping me with my vehicle. I recommend they do the same to my friends and family coming to do business with services! More

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Great service I really like this dealership,best services on your vehicle after you buy or lease it I would recommend Sports Mazda to anyone wanting a Mazda!!! I really like this dealership,best services on your vehicle after you buy or lease it I would recommend Sports Mazda to anyone wanting a Mazda!!! More

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Customer for life I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the store until I walk out. I’m fed while waiting for my vehicle that’s being serviced and entertained by the staff. They keep me up to date with my vehicle being serviced without me having to check in with them. Thank you Mazda!!! More

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Needs Diversity training! James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser wor James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser working there Ellie. Evidently she was too busy working on something when I arrived and chose to give me an abrupt "I am finishing up something, then I will help you", rather than taking a few minutes to greet me with Good morning or ask one of the other Advisers to assist me. I stood at her station for another 5 minutes, and she kept on working. Another customer walked in after me, was immediately greeted by another Adviser and I thought "Well, what am I chopped liver". This was my first time at your dealership. I proceeded to back away from her station. then when Stephen finished his phone call, he checked me in. Stephen was also warm and welcoming. More

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Stephen took care of my needs promptly. Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was polite, helpful, and courteous. Waiting area very comfortable. Corey is a great sales representative. More

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