Stephen Mendez
Stephen Mendez at Sport Mazda

Stephen Mendez | Page 51

Service Manager

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.8
567 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

567 Reviews

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567 Reviews of Stephen Mendez

June 29, 2018

Dealership Rating
Employee Rating

Always Top Notch Service I have been coming here for years and have never been disappointed. They do what they can to make sure that I am satisfied with my car and my service More

by mkigos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Corey Webb

Jun 30, 2018

Sport Mazda responded

Thank you. You are the loyal customer who makes us want to maintain the highest standards we can for service and always seek even better ways to assist our customer. You and many other Loyal Customers have given us a great reputation and made possible the all new facilities that we provide for your enjoyment. Thank you, thank you for your kind review and for recommending Sport Mazda Service Center to others. We will always be grateful for our many loyal customers. I thank you very much. Jay Mealey, Owner

June 25, 2018

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Employee Rating

I feel very confident in the service and customer care here! I appreciate the service with a smile and the long term relationship that my car and I have at the dealership. I know they are really looking out for More

by mazdamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I can't remember cashier's name, but she is always friendly and full of smiles.

Jun 25, 2018

Sport Mazda responded

I really appreciate the many loyal service customers, like yourself. It is because of you that I continue to do my best to make sure that you are provided the service that you should expect from Sport Mazda and deserve. It was kind of you to take the time to write this review. It is the reputation that our loyal owners have giving us that has made my dealership a success. Thank you and I am proud you are our customer. Jay Mealey, Owner

June 24, 2018

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Employee Rating

Love Mazda Great customer service very attentive, helpful and friendly They explain everything to you and give you advice. I live far but still come here for More

by Ailarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2018

Sport Mazda responded

Thank you for being our loyal customer and continuing to drive a good distance to use our Sport Mazda Service Center. I know that Stephen Mendez, your Service Advisor, is happy to read your review. I certainly appreciate the many nice things you had to see about my dealership. I did work to design a new facility that was made to sure our service customers had a comfortable and enjoyable experience. I am proud to have you as our customer. Jay Mealey, Owner

June 23, 2018

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Employee Rating

Great experience This was my second time taking my car there and the service was great. All my concerns was taken care of as well as awesome information was given to m More

by Aflowers5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 25, 2018

Sport Mazda responded

I am happy to hear that your visit to the Sport Mazda Service Center was a great experience. I am grateful for the fine group of Service Advisors and Technicians who pride themselves on taking care of our customers and their cars. I am especially proud that they make sure our customers receive information that lets them plan their own maintenance schedules. Happy to have you as one of our valuable customers. Jay Mealey, Owner

June 22, 2018

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Employee Rating

An Organized plan for current and future services. I explained to Stephen why I was there -- regular 5K oil change and tire rotation. In addition there were a few outstanding observations from the ser More

by Ron K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Diaz, Donny Larson

Jun 25, 2018

Sport Mazda responded

Ron, I don't remember anyone explaining the planning process as well as you have. It is not our goal to just fix the items you say and then send you on your way. As professionals, with the training and experience to take the information provided by our technicians and help you understand and plan the best way to implement it, is really what our customers deserve from us. Thank you for your kind review and we are proud to have you as our customer. Jay Mealey, Owner

June 22, 2018

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Employee Rating

Excelent service Nick addressed all of my concerns and offered me with fisible options. Definitely I recommend him as a magnificient consultant and Sport Mazda as well More

by Ray65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Radoslavov

Jun 25, 2018

Sport Mazda responded

Thank you for the kind words about Nick Radoslavov and the service he provided for you at the Sport Mazda Service Center recently. Both he and I appreciate your recommending him to others. We are always proud to have you as our customer. Jay Mealey, Owner

June 17, 2018

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Employee Rating

Dennis service 061718 Genuinely friendly and informative listens to my questions and concerns provide detailed explanation of concerns or issues keeps me updated on status More

by Conan1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Diaz, Barby Irby, Nick Radoslavov

Jun 28, 2018

Sport Mazda responded

Thank you for your kind comments on your visit to the Sport Mazda Service Center. It is always great to hear from happy customers and knowing that with people like Ellie Diaz, Stephen Mendez, and Nick Radoslavov on my service drive they will always give their best to keep them happy. Thank you for letting others know about your experiences. I am very happy you are our customer. Jay Mealey, Owner

June 15, 2018

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Employee Rating

I have never experanced customer service at this level! After coming to this dealer to purchase my vehicle, i would not consider going anywhere else. Customer service at this service department is not only More

by Miriam Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damarys Cruz, Juan Cruz, Natalie Deonath, Ellie Diaz, Barby Irby, Donny Larson, Angelo Nieves, Nick Radoslavov, Josh Snell

Jun 28, 2018

Sport Mazda responded

Miriam, I really enjoyed reading your review. I am also a big fan of my Sport Mazda Service Center team. Each and every one has shown over and over just how much they care about their customers. Their job is to provide you the best value in service, and to make sure you and your car are very well cared for during each visit. Friendly and professional are two of the words that describe all of them. However, I know that it takes great customers to make great service advisors. All of us at Sport Mazda feel fortunate to have so many loyal customers, like yourself. Thank you all. Jay Mealey, Owner

June 12, 2018

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Employee Rating

Great service I really like this dealership,best services on your vehicle after you buy or lease it I would recommend Sports Mazda to anyone wanting a Mazda!!! More

by Duchess.3953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Diaz

Jun 25, 2018

Sport Mazda responded

It was nice to read your review. We will promise you to always do our best to live up to your expectations. I am proud to have customers like yourself at Sport Mazda. Thank you so much for being our great customer and for recommending us to others. May you have many miles of safe and fun driving in your Mazda. Jay Mealey, Owner

June 10, 2018

Dealership Rating
Employee Rating

Customer for life I have been a loyal customer with Mazda for over 20 years. I will always reccomend Mazda to anyone I know. I’m treated like a queen from entering the More

by Munecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Cruz

Jun 25, 2018

Sport Mazda responded

Munecca, You must know how thankful I am to have loyal customers like you. It is the reason we have this new store with wonderful facilities for our customers. It is the reason we have a great reputation, having been awarded the Dealerrater Mazda National Dealer of the Year for the last three years and Florida's Mazda Dealer of the Year for the last six years. Our loyal customers are like family and will always be treated like the treasure they are to us. Thank you for being our great customer and for writing this wonderful review. Jay Mealey, Owner

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