Stephen Mendez | Page 51

Sport Mazda responded

Thank you for the kind review and for the nice words you had to say about Stephen Mendez, and for telling others of your experience at Sport Mazda. When I say that our staff cares about our customers, I really mean it. Our job is easily defined, "LISTEN to what the customer wants and needs, and then do everything you can to get them WHAT THEY WANT." It sounds like Stephen did just that for you. I am proud of Stephen and the rest of the Service Team. Thank you for being our customer. I am so happy to have someone like yourself in our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind comments about your recent service visit to Sport Mazda. Stephen Mendez is an excellent Service Advisors and, like his fellow SA's he makes sure his customer gets the best service he can provide. These special people know so much about your cars that they can often make sure that little additional things are done that may extend the life of your vehicle. They are all friendly, professional and caring individuals and I am especially proud of my service team. Thank you for your complements. We appreciate great customers like yourself. Jay Mealey, GM/Owner

Sport Mazda responded

Flo, Thank you very much for the kind words about your visit to our service department. I don't think it can be said any better. Friendly and efficient service from friendly and professional Service Advisors. I am very happy that you enjoyed our waiting area and amenities. I am so proud of the comfortable and enjoyable lounge that we now provide for our very deserving customers. Once again, thank you for your review and I wish you years of safe and happy motoring. Jay Mealey, GM/Owner

Sport Mazda responded

Chris, you don't have to say a lot. I understand that bringing your car in for service is the most exciting thing to do, but I appreciate the 5 stars for Stephen Mendez, your Service Advisor and my dealership. Actually I was very proud of the, ALL WENT WELL. Thank you for your review and I am proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Tammy, Thank you for taking the time to write a review for us. Stephen Mendez and a fantastic Service Advisor and like the rest of his team, makes sure that you are kept informed throughout your service visit and that the concerns you had were taken care of by the service techs. I really appreciate that you think enough of us to recommend Sport Mazda to others. It is our wonderful customers, like yourself, that give us our excellent reputation. Thank you for being our customer and we are so happy to have you as a member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Virginia, I could not ask for a better review than this. Our entire service team, like Stephen Mendez, your service advisor, really like making sure their customers received their best and leave happy and satisfied. It sounds like we did just that during your visit. Thank you so much for letting others know and for saying such kind things about our Sport Mazda Service Department. Grateful to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

It was a pleasure to read your review and to know that you appreciate the great job that your Sport Mazda service teams deliver to customers, like yourself. Each name you listed is very deserving of your kind words. Each day they work so hard to make sure that our customers receive the best possible service. With more than 5,000 positive testimonials on the internet, these guys and gals know that they have quite a reputation to live up to and would never do anything to let their customers down. I am so proud of my staff and reading your review I can see how they feel such a bond with their customers. Great Customers like yourself, create Great Staff which makes for Great Dealerships. I thank you and all the other Great Customers and together we all make one great family. I cannot tell you how testimonials like this mean to all of us. We just want to make it better. Thanks and have a wonderful day!!! Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind review on your recent visit to the Sport Mazda Service Department. It was very kind of you to let others know of your experience. I am sure it is comforting to all of our customers to know that Service Advisors, like Stephen Mendez, will do everything they can to accommodate our needs, even when appointments are not available. Thank you for being our customer and for recommending Sport Mazda for service. Jay Mealey, GM/Owner

Sport Mazda responded

Rachid, We will always do everything we can to make sure you and your car are properly cared for at Sport Mazda. Stephen Mendez is an exceptional member of our fantastic team of Service Advisors who all work so hard to provide the service our customers expect and deserve. Thank you so much for recognizing his service and we were so happy to read your words at the end, "I was so happy." So are we. Jay Mealey, GM/Owner

Sport Mazda responded

Tyler, I am always happy to hear from a loyal service customer. It is customers like yourself that have made such a wonderful reputation for my dealership and I very much appreciate your kind words. I apologize for the appointment situation but am confident our fantastic service advisors, like Stephen Mendez, will always do the utmost to make sure you are not inconvenienced. Thank you for the TRUST you have in Sport Mazda. We are grateful to have you as our customer and member of the Sport Mazda family. Jay Mealey, GM/Owner