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Stephen Mendez
567 Reviews
Languages Spoken
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Spanish
567 Reviews
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567 Reviews of Stephen Mendez
May 02, 2018
OIL CHANGE AND VIBRATION WITH THE STEERING WHEEL I had a lot of vibration with my steering wheel on my 2016 MAzda 6. Ellie was able to get the tech to review it and fix the issue with no cost out of I had a lot of vibration with my steering wheel on my 2016 MAzda 6. Ellie was able to get the tech to review it and fix the issue with no cost out of pocket. More
by AJSINGH
Other Employees Tagged: Ellie Diaz
May 02, 2018
Awesome service Very profesional and courteous. Seems like they really care about the costumer. Work done in good time. Comfy area to wait for the service to be done Very profesional and courteous. Seems like they really care about the costumer. Work done in good time. Comfy area to wait for the service to be done More
by Mile
April 25, 2018
Great service Ellie always treats her customers as friends or family, very pleasant to work with and she’s very detailed when explaining everything they have done t Ellie always treats her customers as friends or family, very pleasant to work with and she’s very detailed when explaining everything they have done to your car. More
by Krlos
Other Employees Tagged: Ellie Diaz
April 17, 2018
Great customer service! Very nice, polite and professional. He took his time explaining everything to me and made sure I was informed of everything that wa customer service! Very nice, polite and professional. He took his time explaining everything to me and made sure I was informed of everything that was going on with my vehicle. More
by amorales89
March 31, 2018
Great experience. Great customer service. Stephen explains things in a way that does not seem like an upgrade and/or a sales pitch. He builds a relationship with his c Great customer service. Stephen explains things in a way that does not seem like an upgrade and/or a sales pitch. He builds a relationship with his customers in which wants me to come back are work with him. More
by Zoomzoom13
March 30, 2018
First service visit Both team members answered all questions and made my visit fast and smooth. I was in and out in under an hour. Thanks for good job. Both team members answered all questions and made my visit fast and smooth. I was in and out in under an hour. Thanks for good job. More
by Richardgr1
Other Employees Tagged: Nick Radoslavov
March 28, 2018
Pleasant wait for basic maintenance Stephen was professional and courteous. He explained the work being done and the results of the inspection. The waiting area was very comfortable; it Stephen was professional and courteous. He explained the work being done and the results of the inspection. The waiting area was very comfortable; it was easy to relax while my car was serviced. Nice job, Sport Mazda! More
by Florence Zee-Sena
March 26, 2018
Excellent Service Easy to schedule service appointment online. Everyone at this dealership was professional. Service was excellent. Stephen explained everything in deta Easy to schedule service appointment online. Everyone at this dealership was professional. Service was excellent. Stephen explained everything in detail and was very helpful in assisting us during my visit. More
by Mazda2015
March 25, 2018
TRANSMISSION REPLACED We went in less than one week after buying a "certified" used vehicle at Sport Mazda. The CX-5 was making a high pitched noise and we wanted it fixed We went in less than one week after buying a "certified" used vehicle at Sport Mazda. The CX-5 was making a high pitched noise and we wanted it fixed. I would have given more stars to this review, but the appointment was difficult to get. My husband was in and out quickly and it was determined the noise was from a faulty transmission. The car stayed for almost a week and they replaced the transmission without an issue. Stephen was friendly and courteous. Stephen kept us informed throughout the process and made sure to secure a rental vehicle. I would work with Stephen again. He almost made up for the HORRIBLE SALES experience with Ernest. Thank you and hats off for Stephen!!!!!!!!! More
by Unhappycustomer
March 24, 2018
Great experience I loved this service center. They were spot on with their estimate for how long my car would take. I could actually watch the progress on the shop cam I loved this service center. They were spot on with their estimate for how long my car would take. I could actually watch the progress on the shop camera. They checked in and kept me updated. Plus there was water and snacks. 5 star experience. More
by Nikki Labo
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