Stephen Mendez
Stephen Mendez at Sport Mazda

Stephen Mendez | Page 54

Service Manager

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.8
567 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

567 Reviews

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567 Reviews of Stephen Mendez

March 21, 2018

Dealership Rating
Employee Rating

Great service Fast, clean, and effective. I really appreciated the updates on what was happening with my car and I loved the results. This service was just after I More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Cappetta, Andy Rodriguez

Mar 21, 2018

Sport Mazda responded

Heather, It is our pleasure to know that you had a great service experience at the Sport Mazda Service Center after your used car purchase. Thank you for your review and for noting the contribution that Stephen Mendez (Service), Mark Cappetta (Sales), and Andy Rodriguez (Finance) made to the success of your buying experience. I am glad that you enjoyed it. You know, we are proud that our experience is designed to be exactly the same for both Used and New customers. Your business is greatly appreciated. Thank you for your nice words. Jay Mealey, GM/Owner

March 18, 2018

Dealership Rating
Employee Rating

Excellent Service excellent service, professionalism and customer service. I was given all the appropriate information about the service of my car. You called me to con More

by Toto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

Sport Mazda responded

Toto, Thanks for the review. It was great that you had the time to spend with Stephen Mendez in the Service Department and he made sure you received all the service information important to your car. He is a great Service Advisor, and I promise that you will be happy that he is always there to make your service an enjoyable visit. Thank you again and I am proud to have you as our customer. Jay Mealey, GM/Owner

March 10, 2018

Dealership Rating
Employee Rating

Great Maintenance Service The service rep was very kind and helpful. I was in and out in no time for my 5K service. So fast, I didn't even get to finish my coffee!! More

by Seatuck74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Sport Mazda responded

Seatuck, That reminds me to let the Service Team know that they should slow down and let our customers enjoy their Starbucks coffee. I sure am sorry and hope you were able to take it with you. I am glad that Stephen Mendesz, Service Advisor, was able to get you in and out quickly for your 5000 mile service. Thank you for being a loyal service customer and for taking your time to let us know about your visit. If you are in the area, stop by and just sit and have a cup of coffee on me and relax in the comfy chairs for a few minutes. Thanks. Jay Mealey, GM/Owner

March 10, 2018

Dealership Rating
Employee Rating

Lo recomiendo Buen trato y excelente Servicio lo recomiendo. Mi primer Mazda y no será el último. Stephen Mendez muy buen empleado atento . Y me explico todo bien More

by Jaysondish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Sport Mazda responded

Jayson, Glad that you enjoyed the visit to our Sport Mazda Service Center. I agree with you that owning and driving a Mazda is really worth it. I appreciate the kind words for my staff, including Stephen Mendez. I am proud of the way they provide such friendly and caring service to all our customers. You are always welcome at my dealership and thank your for your great review. Jay Mealey, GM/Owner

March 09, 2018

Dealership Rating
Employee Rating

Quick and Thorough Let me know what needed to be done, as well as what could wait for another day but that I should be aware of. Did everything they said needed to be do More

by David Fonseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Sport Mazda responded

David, It is great to hear from a loyal service customer. Thank you for writing this review and for returning to the Sport Mazda Service Center. So glad you appreciated the facilities. We had many of the features in the new building customized to insure it provided maximum comfort for our customers. Glad to know that Stephen Mendez made sure that you knew everything that was done and needed to be done to keep your car running great and in safe driving condition. Thank you for being our customer. Jay Mealey, GM/Owner

February 26, 2018

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Employee Rating

Excellent Service....As Always Though the ENTIRE Service Team is great I usually deal mostly with Stephen. very thorough with providing me with all options at time of service and More

by CX-5Petey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2018

Sport Mazda responded

CX-5 Petey, I am sure everyone in the Sport Mazda Service Center will know immediately who you are and appreciate your kind review. Stephen Mendez will certainly appreciate you singling him out for his great service. It is certainly our pleasure to have you as our loyal customer. Enjoy your CX-5 and always have a safe and fun drive. Thank you again for the kind review for my Service Team. Jay Mealey, GM/Owner

February 09, 2018

Dealership Rating
Employee Rating

An Answered Prayer!...Sport Mazda is the BEST!!! SPORT MAZDA IS #1 FOR A REASON! The people at this dealership make such a huge difference in the car buying and service experience. The experience tha More

by BlessedBytheBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Valentina Cappetta, Nick Radoslavov, Andy Rodriguez, Josh Snell, James Resmondo, Rebecca Wine,Earnest Evans

Mar 09, 2018

Sport Mazda responded

Thank you so much. It is us that have been blessed with customers like yourself. I so appreciated your review and thank you so much for including so many members of my great staff that really does work hard to make sure you receive their best, every time. I am grateful that Valentina Jorge and the service she provided was so memorable for you. It was something that we say at Sport Mazda, our customers should always receive our best, it is what they expect and what they deserve. Thank you for letting them know they are greatly appreciated. I thank you so much for coming to Sport Mazda and we are so proud to welcome you to our family. Thank you for blessing us with your kind words and we will always work to warrant your praise. Jay Mealey, GM/Owner

February 02, 2018

Dealership Rating
Employee Rating

What a kind guy! The last few times I have been at your service this young man has been my “go to guy” he kind respectful , and knowledgeable. He never pushes me to d More

by Gloriajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donny

Feb 26, 2018

Sport Mazda responded

Gloriajean, As a loyal customer I can see Donny and Stephen have gained your trust. I often think that it is now more desired by customers than every before and I am happy that you have member of the my staff that you rely upon for advice. Thank you for letting others know about the attributes that Stephen and Donny possess. I believe ever customers deserves our best every day and that is what they should expect every visit, it is the best form of respect. Thank you for this review and we are so proud to have you as our loyal customer. Jay Mealey, GM/Owner

January 27, 2018

Dealership Rating
Employee Rating

Muy contento😁 Muy contento con el trato recibido de parte de todo el personal. Y en especial Miguel que fue mi sales person. Gracias Sport Mazda. ZOOM ZOOM More

by Turrialba01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Luis Arce, Miguel Soto

January 23, 2018

Dealership Rating
Employee Rating

Helpful Employees Overall a good experience, but I called early that morning requesting a loaner car because we were traveling from the Haines City area and needed to a More

by flynlw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James

Feb 04, 2018

Sport Mazda responded

flynlw, Being as good as our word is what I expect at my dealership and what happened to you is not acceptable. Please ask for the Service Manager whenever you are faced with a situation like this. I have a feeling that if Nick had been there this would not have happened. That doesn't make it right, but somewhere our internal communications failed and your did not get what you were promised. I apologize for your disappointment and it will be addressed. I will notify you of the result. Jay Mealey, GM/Owner

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