Stephen Pavlik | Page 11
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
Dealership Experience
5 yrs, 5 mos
Industry Experience
18 yrs, 2 mos
Languages Spoken
English
159 Reviews
Write a Review159 Reviews of Stephen Pavlik
July 27, 2020
I brought my car there to have it serviced for dying out on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m hoping it won’t do it in the future More
July 23, 2020
Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More
Other Employees Tagged: Bill Hans, Christian Csavoy , Ruby Ilyayeva, Anthony Nitti, Christopher Peterson, Paul Walter, Dan Wright
July 22, 2020
2007 Jaguar XK Convertible. Car was running great then, wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) third day work done. Fourth day cruising with the top down. All good. More
July 22, 2020
I took my car in on a Monday for a Service Required light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A couple of days later, the Check Engine light came on! They picked up my car, kept it overnight and brought it back to me the next day. The service manager called and spoke to my husband. He was supposed to call me soon thereafter to discuss, but never did. My car was returned with no explanation, nothing. Not happy. More
Other Employees Tagged: Christian Csavoy , Service Manager
July 18, 2020
July 16, 2020
I was very concerned about the lack of concern for health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and very disrespectful of the health of the consumer More
July 15, 2020
This was my first experience since Motorwerks sold the dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. More
July 07, 2020
Great customer service. Everyone is friendly and professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. More
June 27, 2020
Great trustworthy dealership unlike Howard Orloff Landrover on Paulina street in Chicago, where they stole my property and admitted to it and never even reimbursed me. Service was great at Ziegler L Landrover on Paulina street in Chicago, where they stole my property and admitted to it and never even reimbursed me. Service was great at Ziegler Landrover and everything was fixed and completed in a timely manner. More
Other Employees Tagged: Jon Hert, Paul Walter
June 26, 2020
Christian was very helpful in the service department. Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... More
Other Employees Tagged: John Nelson, Bill Hans , Paul Walter
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