Stephen Pavlik | Page 11
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
162 Reviews
Write a ReviewDealership Experience
7 yrs, 6 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
162 Reviews of Stephen Pavlik
July 29, 2020
Excellent service and Stephen Pavlik is absolutely superb and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY More
Other Employees Tagged: John Nelson , James Russo
July 28, 2020
I brought my car there to have it serviced for dying out on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m hoping it won’t do it in the future More
July 24, 2020
Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti, Christopher Peterson, Paul Walter, Dan Wright
July 22, 2020
I took my car in on a Monday for a Service Required light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A couple of days later, the Check Engine light came on! They picked up my car, kept it overnight and brought it back to me the next day. The service manager called and spoke to my husband. He was supposed to call me soon thereafter to discuss, but never did. My car was returned with no explanation, nothing. Not happy. More
Other Employees Tagged: Christian Csavoy, Service Manager
July 22, 2020
2007 Jaguar XK Convertible. Car was running great then, wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) third day work done. Fourth day cruising with the top down. All good. More
July 18, 2020
As usual, as painless as possible. Bill gave me a great price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! More
Other Employees Tagged: Bill Hans
July 16, 2020
I was very concerned about the lack of concern for health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and very disrespectful of the health of the consumer More
July 15, 2020
This was my first experience since Motorwerks sold the dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. More

