Stephen Pavlik
Stephen Pavlik at Jaguar Land Rover Schaumburg
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Stephen Pavlik | Page 11

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

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4.3
159 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

4.3

159 Reviews

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159 Reviews of Stephen Pavlik

July 27, 2020

Dealership Rating
Employee Rating

I brought my car there to have it serviced for dying out on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m More

by corvette9002003
Recommend Dealer
Yes

July 23, 2020

Dealership Rating
Employee Rating

Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More

by Nealfasurgeon
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, Christian Csavoy , Ruby Ilyayeva, Anthony Nitti, Christopher Peterson, Paul Walter, Dan Wright

July 22, 2020

Dealership Rating
Employee Rating

2007 Jaguar XK Convertible. Car was running great then, wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) More

by Mli4569
Recommend Dealer
Yes

July 22, 2020

Dealership Rating
Employee Rating

I took my car in on a Monday for a Service Required light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A More

by LiisaL
Recommend Dealer
No

Other Employees Tagged: Christian Csavoy , Service Manager

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 18, 2020

Dealership Rating
Employee Rating

As usual, as painless as possible. Bill gave me a great price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! More

by jassch
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans

July 16, 2020

Dealership Rating
Employee Rating

I was very concerned about the lack of concern for health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and More

by MIAMIU1985
Recommend Dealer
Yes

July 15, 2020

Dealership Rating
Employee Rating

This was my first experience since Motorwerks sold the dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. More

by Etilly918
Recommend Dealer
Yes

July 07, 2020

Dealership Rating
Employee Rating

Great customer service. Everyone is friendly and professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. More

by ANNETTE_LARA
Recommend Dealer
Yes

June 27, 2020

Dealership Rating
Employee Rating

Great trustworthy dealership unlike Howard Orloff Landrover on Paulina street in Chicago, where they stole my property and admitted to it and never even reimbursed me. Service was great at Ziegler L More

by RMENDI
Recommend Dealer
Yes

Other Employees Tagged: Jon Hert, Paul Walter

June 26, 2020

Dealership Rating
Employee Rating

Christian was very helpful in the service department. Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... More

by PATRICK.KHOURY
Recommend Dealer
Yes

Other Employees Tagged: John Nelson, Bill Hans , Paul Walter

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