Stephen Pavlik
Stephen Pavlik at Jaguar Land Rover Schaumburg

Stephen Pavlik | Page 11

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

not yet
rated
162 Reviews
not yet
rated

162 Reviews

Write a Review

Dealership Experience

7 yrs, 6 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

162 Reviews of Stephen Pavlik

August 17, 2020

Dealership Rating
Employee Rating

Awesome Service.Stephan was very helpful since my first call and helped me till the end . He is very friendly & Proffesional at the same time. Sameer More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2020

Dealership Rating
Employee Rating

Stephen was amazing he made sure everything I wanted I got and didn’t try to sale me something else but recommended different options and was very helpful More

by MSJOHNSON2159
Recommend Dealer
Yes

July 29, 2020

Dealership Rating
Employee Rating

Excellent service and Stephen Pavlik is absolutely superb and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY More

by Nbarabba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nelson , James Russo

July 28, 2020

Dealership Rating
Employee Rating

I brought my car there to have it serviced for dying out on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m More

by corvette9002003
Recommend Dealer
Yes

July 24, 2020

Dealership Rating
Employee Rating

Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More

by Nealfasurgeon
Recommend Dealer
Yes

Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti, Christopher Peterson, Paul Walter, Dan Wright

July 22, 2020

Dealership Rating
Employee Rating

I took my car in on a Monday for a Service Required light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A More

by LiisaL
Recommend Dealer
No

Other Employees Tagged: Christian Csavoy, Service Manager

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 22, 2020

Dealership Rating
Employee Rating

2007 Jaguar XK Convertible. Car was running great then, wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) More

by Mli4569
Recommend Dealer
Yes

July 18, 2020

Dealership Rating
Employee Rating

As usual, as painless as possible. Bill gave me a great price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! More

by jassch
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans

July 16, 2020

Dealership Rating
Employee Rating

I was very concerned about the lack of concern for health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and More

by MIAMIU1985
Recommend Dealer
Yes

July 15, 2020

Dealership Rating
Employee Rating

This was my first experience since Motorwerks sold the dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. More

by Etilly918
Recommend Dealer
Yes
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