Stephen Plona | Page 13
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Dealership Experience
37 yrs, 10 mos
Industry Experience
42 yrs, 6 mos
210 Reviews
Write a Review210 Reviews of Stephen Plona
July 07, 2020
We had a great experience purchasing our vehicle at Secor. Our sales rep spent a lot of time with us going over all of the amazing features the XC90 has to offer. We love our new car! Secor. Our sales rep spent a lot of time with us going over all of the amazing features the XC90 has to offer. We love our new car! More
June 30, 2020
Steve Ploma in sales is dedicated to his customers. Even though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was als though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was also wonderful. More
Other Employees Tagged: Eric Weiss
June 23, 2020
added accessory to new v60 service and parts dept worked to accommodate my schedule changes including a free courtesy vehicle while my volvo was in the shop for an accessory add service and parts dept worked to accommodate my schedule changes including a free courtesy vehicle while my volvo was in the shop for an accessory addition More
June 15, 2020
Always thorough and complete. Since I live 1 hour away from Secor, I have some work on my 2009 C-70 done locally. I am often not satisfied. When I have an issue like that or a sc Since I live 1 hour away from Secor, I have some work on my 2009 C-70 done locally. I am often not satisfied. When I have an issue like that or a scheduled maintenence I come back to the source-Secor Volvo. The staff is amazingly friendly, but more importantly, knowledgeable and helpful. Not once in my 40 years of buying cars at Secor have I had to return because a repair was not done to my satisfaction. My recommendation: Buy here and service here. You can't go wrong. More
Other Employees Tagged: Eric Weiss , Kieth...very helpful
June 09, 2020
Very professional, very knowledgeable , extremely impressed and will always refer business there . Was extremely impressed with everyone I encountered. From sales to finance very much impressed and will always refer business there . Was extremely impressed with everyone I encountered. From sales to finance very much More
Other Employees Tagged: Steve Matters
June 08, 2020
Second time just as good as the first Just love how knowledgeable and thourough Stephen P. was with explaining all of the ins and outs of how the vehicle works. I recommend this dealershi Just love how knowledgeable and thourough Stephen P. was with explaining all of the ins and outs of how the vehicle works. I recommend this dealership to anyone looking to purchase/lease. More
Other Employees Tagged: Steve Matters
June 05, 2020
Customer-focused, No Pressure, and Fun Buying Experience Steve Plona, of Secor Volvo, was knowledgable and passionate about Volvos (and cars in general), which legitimately made the shopping experience fun. Steve Plona, of Secor Volvo, was knowledgable and passionate about Volvos (and cars in general), which legitimately made the shopping experience fun. His actions were persuasive, but not pushy. He was respectful of our time and each visit, call, or email was efficient and no-nonsense. Classy without being pretentious. More
Other Employees Tagged: Steve Matters
May 25, 2020
Excellent overall experience! I Highly recommend all who helped me at Secor Volvo. Even during these trying times wonderful personal support , financially as well as emotionally given throughout the deal. helped me at Secor Volvo. Even during these trying times wonderful personal support , financially as well as emotionally given throughout the deal. Very pleased with my XC60. It's my 4th Volvo between leasing and buying and no problems with cars or service. Special thanks to John Hamilton, manager and Steve for my new car and tech education. Lori D More
Other Employees Tagged: Steve Matters , John Hamilton
May 07, 2020
Wonderful sales service John Hamilton is an excellent salesman. Steve Polona is a great teacher of vehicle capabilities which is definitely recommended with these "techy" John Hamilton is an excellent salesman. Steve Polona is a great teacher of vehicle capabilities which is definitely recommended with these "techy" cars. Steven Matters is an honest reviewer of contracts and did not pressure us at all. Strongly recommend purchasing at Secor Volvo Mitsubishi More
Other Employees Tagged: Steve Matters , John Hamilton

