Stephen Plona | Page 14

Not sure yet still waiting for a call back on what was promised when I bought it by the sales woman. When I bought the vehicle it was a 2018 demo. We had noticed that the hood was chipped and Diane ordere promised when I bought it by the sales woman. When I bought the vehicle it was a 2018 demo. We had noticed that the hood was chipped and Diane ordered us touch up paint, I was told to return in a week. It was getting dark when we left so I didn’t notice that the inside door panel on the drivers side had pulls in the material. When I returned she went over some of the car’s electronics but the paint was not there yet. I showed her the door panel and she told me that would be taken care of when the paint came in. Unfortunately she is on furlough and the sales manager has told us there is no documentation in it. I am awaiting a phone call from him when Diane returns his inquiry. My husband is very upset because in the past with my old Volvo we had trouble with the service department. More

by bsadowski9595@gmail.com Verified Customer Verified Customer

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This is my fourth car from Secor Volvo. As usual everything was spot on and Steve made it super easy from start to finish. No haggling needed. Despite coronavirus precautions, everyone I encountered everything was spot on and Steve made it super easy from start to finish. No haggling needed. Despite coronavirus precautions, everyone I encountered was very friendly like they’ve known me for years which I guess they have. More

by Reani Verified Customer Verified Customer

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I almost didnt get this mitsubishi lancer. Originally Juan got me approved, but then declined because of complications with my wife's credit. He didnt give up and still went to bat for me though. A mo Juan got me approved, but then declined because of complications with my wife's credit. He didnt give up and still went to bat for me though. A month later he put me in the car of my dreams. Very satisfied and would do business with again. They pulled for me to get approved. These guys are standup businessmen that actually care. They are very transparent. I like that in a business. They want to help you out just as bad, and it shows. Thanks again guys. More

by AREININGER30 Verified Customer Verified Customer

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We went to get our free oil change and they thtew in a free car wash and we were out the door in less than 35 min! Awesome job guys! Ty we are happy free car wash and we were out the door in less than 35 min! Awesome job guys! Ty we are happy More

by mynameisvickie2 Verified Customer Verified Customer

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V-90XC Electronics Glitch Sales Rep Steve Plona came to my home (20+ miles), left me his car and took my new car. He returned it five or six hours later having carefully clean Sales Rep Steve Plona came to my home (20+ miles), left me his car and took my new car. He returned it five or six hours later having carefully cleaned and "sterilized" all points of contact. Dick Holliday More

by DICK HOLLIDAY Verified Customer Verified Customer

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My Experience Last autumn I asked a Secor sales rep to keep an eye for a used V-90. I never heard back from that rep. When I visited the dealership this winter I Last autumn I asked a Secor sales rep to keep an eye for a used V-90. I never heard back from that rep. When I visited the dealership this winter I was assigned to Steve Plona and he was very effective (and ultimately successful) in answering all my questions, letting me drive a used (ex corporate car) V-90 XC and showing me a new V-90 XC which eventually I purchased. Along the way, except for Steve's performance I think the dealership lacked polish and professionalism. The paperwork on the purchase handled by Steve Matters was very professional. Dick Holliday More

by DICK HOLLIDAY Verified Customer Verified Customer

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Great experience Everyone was very friendly and made buying my car quick and easy! Steve Plona really knows his cars! Have bought a car there before and would do it Everyone was very friendly and made buying my car quick and easy! Steve Plona really knows his cars! Have bought a car there before and would do it again. More

by WMELOCHE Verified Customer Verified Customer

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Super friendly and accommodating. If I had one complaint, it would be regarding my warrantee. I’ve been a customer of theirs before, and they never have in my record that I have one. I shouldn’t have to remi it would be regarding my warrantee. I’ve been a customer of theirs before, and they never have in my record that I have one. I shouldn’t have to remind them. More

by JLOSIER08 Verified Customer Verified Customer

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My first volvo I have just leased my first Volvo and had a very good experience with my sales rep, Steve Plona and the dealership. It was a pleasure to work with Ste I have just leased my first Volvo and had a very good experience with my sales rep, Steve Plona and the dealership. It was a pleasure to work with Steve. He was very informative, instilled trust and was not pushy, which I greatly appreciated. Also had a very good experience with the finance person and the transaction was clearly understand and efficient. More

by JANE.M.WITHKA Verified Customer Verified Customer

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Good experience. It was pretty much like every other car dealership. They want to get the most for their car and give you the least amount for your trade in. I reall It was pretty much like every other car dealership. They want to get the most for their car and give you the least amount for your trade in. I really don’t like to hassle so I agreed to the trade in deal even though other parties offered me more for my car. Diane Gebhard and Steve Plona were particularly helpful and congenial. More

by WGC55 Verified Customer Verified Customer

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