Stephen Smith
Stephen Smith at Lia Honda Albany

Stephen Smith | Page 2

Service Advisor

Lia Honda Albany

1258 Central Ave
Albany, NY 12205

5.0
90 Reviews
5.0

90 Reviews

Write a Review

90 Reviews of Stephen Smith

December 21, 2023

Dealership Rating
Employee Rating

I purchased my 2012 Honda accord from Lia…they have always done a great job and answer all questions when asked. I don’t hesitate to recommend them for servicing your vehicle! More

by Berkshires
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Cass

Dec 22, 2023

Lia Honda Albany responded

Thanks for the love, Berkshires! We're thrilled you always enjoy working with the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

December 10, 2023

Dealership Rating
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While no dealer is perfect 100% of the time, Lia Honda comes the closest that I’ve seen in my experience with several Honda dealers. They’re efficient and do their best to ensure all customers have a qual More

by accordboi032579
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erin Burke

Dec 11, 2023

Lia Honda Albany responded

Thanks for the love! We're thrilled you always enjoy working with Steve, Erin, and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

November 10, 2023

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My son's first car and I brought him in for his first 5K service so show him how the process worked. Steve Smith in Service worked with us and the process was simple, quick, and painless. My son is learning More

by Satisfied Dad
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2023

Lia Honda Albany responded

Thank you, Satisfied Dad! We're pleased you had another great service experience with us, and that Steve made sure your son's vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 23, 2023

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I thought my wait was a little long. The reason I made the appt.so early is because I didn't want to be late for work and I was. More

by Kolbirider14
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Recommend Dealer
Yes

September 20, 2023

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Steve Smith does an excellent job of customer service. I have ALWAYS had a great experience with Steve. More

by Paula Mandigo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 21, 2023

Lia Honda Albany responded

Paula, thanks for letting us know how pleased you've been with Steve's assistance! We're glad he continues to provide you with his utmost support and insight at each visit. We look forward to making your next appointment just as outstanding!

September 19, 2023

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Once again Steve Smith comes through. I brought my car in for an oil change and found out it had brake issues. Steve called me and we got it done. All good now. Thanks Steve. More

by Dave
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2023

Lia Honda Albany responded

Thank you, Dave! We're pleased you had another great service experience with us, and that Steve made sure your vehicle was like new when he returned it to you. We appreciate your kind words and look forward to seeing you at your next visit!

August 11, 2023

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They are always friendly and efficient and I am always pleased with their good work More

by Avc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Wes Harrington, Joe Calabucci , Ernest Walton, Joe Wiley

Aug 14, 2023

Lia Honda Albany responded

Hi, Avc! We sincerely appreciate your continued business, and we're delighted our service team always treats you to a high quality service experience. Thank you for the kindness of your 5-star review. Safe travels until we see you again!

August 08, 2023

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Excellent job in getting me in and out in a timely manner while getting the numerous individual tasks completed. More

by vinceviscanti
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Recommend Dealer
Yes
Aug 08, 2023

Lia Honda Albany responded

Thanks a lot, Vince! We're happy our service team addressed all of your vehicle's issues completely and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all of your automotive needs!

August 02, 2023

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Steve Smith was great, got me in and out as promised. He called me as soon as my car was ready. Thank you! More

by suebeth64
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2023

Lia Honda Albany responded

Thank you for sharing positive feedback on your visit with Steve! Your satisfaction is our ultimate goal, so we're happy Steve's communication was on-point to make this a really convenient experience. Thank you for choosing Lia Honda!

July 30, 2023

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Employee Rating

I only deal with Steve Smith when I bring my car in for service . He is great to work with as he explains everything . More

by odellkate
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 31, 2023

Lia Honda Albany responded

Thanks for taking a moment to recognize Steve's unique excellence by sharing your thoughtful review! We're so happy he continues to provide you with his utmost care and diligence each time you visit. We look forward to ensuring the same circumstances at your next appointment!

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