Stephen Smith | Page 8

Terrific place! I bought my Honda Civic at Lia Honda in 2001. I have been going there since for every service (same car), dealing with Steve Smith most all the time; I bought my Honda Civic at Lia Honda in 2001. I have been going there since for every service (same car), dealing with Steve Smith most all the time; would definitely stay with him. Recently, I had Wes Harrington and he was good, too. They are fantastic! The charges are very reasonable. Service - GREAT! More

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Fabulous service...... as usual! I recently had a problem with my back up camera in my Honda Crosstour. Steve Smith of Lia Honda on Central Avenue in Albany quickly and efficiently go I recently had a problem with my back up camera in my Honda Crosstour. Steve Smith of Lia Honda on Central Avenue in Albany quickly and efficiently got me in, the technician identified the problem and Steve let me know the situation. The part needed wouldn't be available until the next day so Steve set me up with an appointment. John Kelty, the Service Manager, stopped by as I was leaving to be sure I was happy with my service - which I was. When I arrived the next day, Steve took my car right in and it was repaired in under an hour! I was thrilled with the fast service. This is not unusual quality of service, this is typical. Thanks Lia staff for making my life easier!! More

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Great customer service ! I brought my daughter's car in for service without an appointment...Steve Smith welcomed me and kept me updated on the repairs...I have been bringing I brought my daughter's car in for service without an appointment...Steve Smith welcomed me and kept me updated on the repairs...I have been bringing my vehicles there for years and I always recieved great service... I have recommended many people to bring their vehicles there for service. More

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Always an easy experience Brought my car in for a recall. They greeted me, explained the srevice and were right on the mark in terms of the time it took to complete the job. Brought my car in for a recall. They greeted me, explained the srevice and were right on the mark in terms of the time it took to complete the job. Very happy with the service. More

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Excellent service As always service was excellent. Steve Smith was great as usual! Have been going to Lia in Albany for 13 years. Always come away satisfied. As always service was excellent. Steve Smith was great as usual! Have been going to Lia in Albany for 13 years. Always come away satisfied. More

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Trouble with inspection Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my veh Steve Smith was amazing at getting me an appointment right away my battery got disconnected and my codes would not reset an order for me to get my vehicle inspected and Steve took care of everything hooked on the monitors got it to reset t and I was on my way with in a couple hours More

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Great service Steve Smith has excellent customer service, service was quick, he handled everything. When purchasing my Honda CRV Rob Dawes was excellent he went abo Steve Smith has excellent customer service, service was quick, he handled everything. When purchasing my Honda CRV Rob Dawes was excellent he went above and beyond what I expected. More

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Always terrific service! I’ve had the opportunity to engage Steve Smith, at Lia Honda, over many years for my maintenance and repairs. Always ready to listen, think and recom I’ve had the opportunity to engage Steve Smith, at Lia Honda, over many years for my maintenance and repairs. Always ready to listen, think and recommend appropriate actions. Never a single disappointment. A great representative for Lia Honda and a great reason to return to Lia Honda. More

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Steve a delight amazing service and prompt and correct service and appreciative of ur business, steve is always accommodating and understanding. they do accept coupon amazing service and prompt and correct service and appreciative of ur business, steve is always accommodating and understanding. they do accept coupons. so coupon shoppers take them.no hassle at all More

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Problem with a check engine message and 3 bad cykinders The problem was diagnosed quickly, explained so that I could understand the technical issues, and fixed - Lia Honda provided a loaner car without char The problem was diagnosed quickly, explained so that I could understand the technical issues, and fixed - Lia Honda provided a loaner car without charge, The advisor and other team members were professional and responded with integrity. A great place to do business. I will purchase my next Honda at Lia Honda!!!! It's all about people and they understand that from the service manager and all the service staff. And they are consistent! More

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