Stephen Ward | Page 13

Not as bad as I expected The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly The only negative thing I can say is I didn't purchase the vehicle I intended to buy, because it had already been sold. I ended up buying one slightly older and significantly less expensive. The most surprising thing was the sales team didn't try to push me into a newer model. I told them what I was interested in and they worked with me to get me a vehicle I not only would want to own but also save me money. More

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Great car buying experience Was shown multiple options and trim levels were thoroughly explained in detail. Allowed me to take a great test drive. Ran multiple financing option Was shown multiple options and trim levels were thoroughly explained in detail. Allowed me to take a great test drive. Ran multiple financing options for me. More

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Great Team , Excellent Seller Dealt mainly with Steve Ward, we were buying used cars for the kids to use at school. He located cars from the vast Heritage network , set appointmen Dealt mainly with Steve Ward, we were buying used cars for the kids to use at school. He located cars from the vast Heritage network , set appointment for us to get to the Mazda store, and brought them in for us to test drive. Excellent person to deal with, Garret Evens and the rest of the Heritage organization were very helpful and buttoned up as usual. More

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Very Helpful Needed a new vehicle for work purposes and inquired through my companies car buying process. Other dealerships that I went to didn't really listen to Needed a new vehicle for work purposes and inquired through my companies car buying process. Other dealerships that I went to didn't really listen to what I wanted and even needed and just wanted to get me into any vehicle they had just to get a sale. Stephen and Evan went above and beyond to help me find the vehicle that I have now and I couldn't be happier. Highly reccommended. More

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Great experience I was referred to Steve Ward by my manager at my work. I was interested in a 2016 Mazda CX-5 with a 6 speed transmission. Overall, my experience was g I was referred to Steve Ward by my manager at my work. I was interested in a 2016 Mazda CX-5 with a 6 speed transmission. Overall, my experience was great. I felt like Steve genuinely cared about my happiness and me as a customer. I purchased the vehicle and love it very much and am so happy. I would highly recommend not only Steve but this dealership as well. More

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Smooth, fast, low pressure process I came in to test drive a 2017 Mazda CX-3 and CX-5 and I ended up buying a used 2016 CX-5 Grand Touring that way better suited my needs, especially fo I came in to test drive a 2017 Mazda CX-3 and CX-5 and I ended up buying a used 2016 CX-5 Grand Touring that way better suited my needs, especially for the price I felt comfortable affording. Stephen never really pushed this car on to me, but he suggested we just give it a test drive and it was awesome! I ended up buying it the very next Saturday. Negotiations weren't painful, but rather easy especially for it being my first time purchasing a vehicle kind of on my own being a 22 year old! Stephen never tried to pressure me in to saying something I felt uncomfortable mentioning before pricing to try to trip me up or take advantage. Got the car for exactly the price I wanted and the trade in value as well! He worked hard with us to get the post-purchase things (tags, title, registration) done easily. Lifetime buyer for sure. Financing with Garrett was a quick and easy, in & out experience too! More

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Great Experience From start to finish the experience at this dealership was great. I received a good price with no pressure to buy anything I didn't want as I have in From start to finish the experience at this dealership was great. I received a good price with no pressure to buy anything I didn't want as I have in the past from other dealerships. I will be recommending to all my family and friends. More

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Very pleasant. Low pressure and no BS. Besides the good price and selection. They were very accommodating allowing us an extended test drive while we went to their Honda dealer to compare c Besides the good price and selection. They were very accommodating allowing us an extended test drive while we went to their Honda dealer to compare cars. The salesman knew the product well. All of the dealer principals introduced themselves to us. The pressure was low, letting us do the decision making. I would be comfortable recommending this dealer. Worth the 1 hr drive. More

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Personalized, no B.S. experience Game to this dealership from Delaware since they had a good selection of what we were looking for. Sales person had a car ready for us to test drive. Game to this dealership from Delaware since they had a good selection of what we were looking for. Sales person had a car ready for us to test drive. Worked with us to achieve a fair price More

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Great experience! My experience with the sales associate was great! He was very knowledgeable and friendly! He explained everything very clearly and showed us how all t My experience with the sales associate was great! He was very knowledgeable and friendly! He explained everything very clearly and showed us how all the controls in the car works! More

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