Stephen Zornacki
Stephen Zornacki at Rocky Mountain Auto Brokers
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Stephen Zornacki

Service Manager

Rocky Mountain Auto Brokers

4912 Carrera Pt
Colorado Springs, CO 80923

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4.6
62 Reviews

Have been in the automotive industry for over 30 years as a master technician, business owner and Service Management. Coached and mentored Jr Olympics fast pitch softball for 10 years and enjoy helping clients to have a positive experience in their automotive service needs

Dealership Experience

3 yrs, 1 mo

Industry Experience

42 yrs, 2 mos

4.6

62 Reviews

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62 Reviews of Stephen Zornacki

April 27, 2024

Dealership Rating
Employee Rating

The service department was awesome! Job was done on time and even a little less than the estimate. Steve the service manager and Rocky Rodriguez the general manager were both involved, More

by carguy10112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Rodriguez

January 30, 2024

Dealership Rating
Employee Rating

Steve in service was very cooperative and thorough in helping me with my service issues. More

by jonandbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2023

Dealership Rating
Employee Rating

They have the best service manager ever, Stephen Zornacki. Always prompt and awesome service on our vehicles! More

by dakco64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 01, 2023

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 26, 2023

Dealership Rating
Employee Rating

Very slow with the paperwork and took more than 2 weeks get my car fixed very disappointed with the service I got More

by srk030391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lex Arencibia

Oct 27, 2023

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 12, 2023

Dealership Rating
Employee Rating

Steve is a miricale worker. The shop is number 1 in my book and everyone I talk to I will send there. Thanks steve! Your my hero!! I think I love you. Jeff More

by Greenlightautosales2023
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Rodriguez , Bailey Kuiper

Oct 12, 2023

Greenlightautosales2023 responded

What an absolutely remarkable dealership. Been driving for over 50 years. Dealt with countless dealerships. I have NEVER EVER been treated so well. The general manager (Rocky Rodriguez) took time out of his busy day just to make sure I was 100% completely satisfied. Customer Service is second to none. Selection is incredible. And the entire staff is absolutely perfect. I highly recommend this dealership. Bar none.

October 11, 2023

Dealership Rating
Employee Rating

Ricky Mountain Auto is always fast, friendly, and very helpful. I would recommend them to anyone. More

by KARL.C.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramsey Abed

Oct 16, 2023

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 04, 2023

Dealership Rating
Employee Rating

Service Manager Steve Z. is absolutely fabulous! Steve walk me through the warranty process on my 2012 Jeep Wrangler. Being an older vehicle something was sure to break. It h More

by motleycru8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2023

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 03, 2023

Dealership Rating
Employee Rating

There were multiple issues with this service. It took much longer than it should have. Problems occurred because incorrect warranty information was recorded and part was not expeditiously order More

by BIGBAD45
Service Time
Recommend Dealer
No
Oct 05, 2023

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 03, 2023

Dealership Rating
Employee Rating

Rocky Mountain Auto Brokers has been beyond amazing. They help me no matter the situation. They have helped me from buying my car to getting it fixed when everyone else was rude about it. No matter what More

by Shaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neiman Lee

Oct 07, 2023

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 02, 2023

Dealership Rating
Employee Rating

Very personable staff, me and my family get treated 1st rate every time! Thanks Rocky Mountain More

by Kailstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Aderholt, Lex Arencibia

Oct 07, 2023

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

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