Sterling Wallace
Sterling Wallace at Skyline Ford
Refer Me

Sterling Wallace

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.6
28 Reviews
4.6

28 Reviews

Write a Review

28 Reviews of Sterling Wallace

April 10, 2024

Dealership Rating
Employee Rating

Very good service and thorough. Reasonable price for quality work. Recommend skyline ford to anyone needing service. More

by dennisgkal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Skyline Ford responded

Thank you for choosing and recommending Skyline Ford!

November 29, 2023

Dealership Rating
Employee Rating

A problem with my car was diagnosed, but further examination showed car did not need repairs. More

by flcaffey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford and letting us take a peek at your vehicle!

November 18, 2023

Dealership Rating
Employee Rating

Prompt and professional , appeared to know what was going on. Could of been a little more courteous. More

by CTIECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 01, 2023

Dealership Rating
Employee Rating

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot More

by Rachaelelizabeth124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

We're truly sorry to hear about the distress and inconvenience you experienced during your recent visit, particularly given the importance of your situation. It's our aim to provide clear communication, respectful service, and to meet our commitments, and we regret that we fell short of these standards. Your feedback is taken seriously, and we will strive to improve our service to ensure a better experience for all our customers.

September 30, 2023

Dealership Rating
Employee Rating

It's been frustrating trying to get body work done on my truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) wil More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 27, 2023

Dealership Rating
Employee Rating

Very dependable and very friendly dealer. No problem gettin service scheduled. Would recommend Skyline ford for service. More

by sroberton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 17, 2023

Dealership Rating
Employee Rating

Excellent service and I definitely recommend this dealership . Look forward to own more Ford products . Hope to own expeditions one day! More

by judymmcneil@yahoo.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 13, 2023

Dealership Rating
Employee Rating

Great job and nice n helpful explained everything very thoroughly and made sure I was welcomed More

by jasminesierra106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Skyline Ford responded

You are always welcome here! Thank you for choosing Skyline Ford!

August 24, 2023

Dealership Rating
Employee Rating

Waiting area was Clean, Service was prompt, and everyone was professional. And it didn't take long to be on my way. More

by REOLSON503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 18, 2023

Dealership Rating
Employee Rating

Just finished paying for some big ticket maintenance ~ $3000 on two cars which we had purchased from Skyline. Took longer then was expected and luckily we had the other car as otherwise I would have been More

by FAD609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

1

Dealership Inventory (215 Vehicles)

new 2024 Ford Escape car, priced at $36,160
2024 Ford Escape
new
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Ford Edge car, priced at $23,590
2021 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford F-250 car, priced at $73,340
2024 Ford F-250
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-350 car, priced at $74,890
2022 Ford F-350
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $98,275
2024 Ford Bronco
new
Cactus Gray exterior
Automatic
Four-wheel Drive
used 2020 Ford Mustang car, priced at $84,990
2020 Ford Mustang
used
Grabber Lime exterior
Automatic
Rear-wheel Drive