Steve Arnold | Page 57
Service Advisor
Colonial South Chevrolet
361 State Road
North Dartmouth, MA 02747
594 Reviews
Write a Review594 Reviews of Steve Arnold
January 27, 2020
The best dealer I have been to. My Chevy camaro got in good hands and I’m very satisfied. It’s also very close to my campus: Umassd, so I’m pretty sure I will come back and bring some my friends too. good hands and I’m very satisfied. It’s also very close to my campus: Umassd, so I’m pretty sure I will come back and bring some my friends too. More
Other Employees Tagged: Tom from accessories sales department
January 24, 2020
Great, courteous, efficient and friendly. Very comfortable waiting area. On time and finished when they projected. Fully explained service that was done. Very satisfied. Bye comfortable waiting area. On time and finished when they projected. Fully explained service that was done. Very satisfied. Bye More
Other Employees Tagged: Fred Lopes , Jackie Deterra
January 23, 2020
I went in to have my breaks checked and they told me I needed the break booster replaced which would be approx $777 dollars. I declined the service to get a second opinion and the second place I had the v needed the break booster replaced which would be approx $777 dollars. I declined the service to get a second opinion and the second place I had the vehicle serviced with told me the break booster does NOT need to be replaced, saving me $777. I will not have my car serviced there in the future anymore. More
January 23, 2020
Oil change Always do a great job service my car on time . Came to the shop at 2 for my appointment and was taken in right on time. Steve put all the info in and Always do a great job service my car on time . Came to the shop at 2 for my appointment and was taken in right on time. Steve put all the info in and tolded me updates for service which I will take care of next time the car comes back. More
January 21, 2020
Service was fast and professional. Dealer contacted me about recall. They made accommodations to meet our schedule since we live on MV. Waiting area was nice and coffee machine was great about recall. They made accommodations to meet our schedule since we live on MV. Waiting area was nice and coffee machine was great More
January 15, 2020
oil change We are long time customers and your people are always friendly, helpful and knowledgeable. Great all around customer care. Thank you for the gre We are long time customers and your people are always friendly, helpful and knowledgeable. Great all around customer care. Thank you for the great service with a smile:) More
Other Employees Tagged: Fred Lopes
January 13, 2020
service Everytime I need an appointment or have any questions regarding my Chevy they are always friendly and informative to my needs, I highly recommend for Everytime I need an appointment or have any questions regarding my Chevy they are always friendly and informative to my needs, I highly recommend for anyone who is in need of service or vehicle. More
Other Employees Tagged: Jackie Deterra
January 07, 2020
A very accommodating dealer I have owned this Impala for 6 weeks with my usage only of 2 weeks & used Impala I purchased from you has been in your shop for the balance of 4 weeks I have owned this Impala for 6 weeks with my usage only of 2 weeks & used Impala I purchased from you has been in your shop for the balance of 4 weeks. During the time Impala was in your service at Colonial South Chevy you accommodated me with a free car rental. Great way to address customer inconvenience, Your Service department assistant mgr., Jackie Deterra has been great to deal with as she kept me informed at all times of the service progressed. Keeping the customer informed during the service period reduced much of my frustration with the required timeframe as your parts dept. seems to need to order every part needed for the repairs. I do think another accommodation would go a long way with the inconvenience (I purchased in Dartmouth & live on Cape Cod so service is a 50 minute ride each way). I would enjoy a further small accommodation since I am making car payments without the use of the car. Maybe a free pair of front all weather mats or a free tire rotation or u make the car payment for month I did not have usage of the 2014 Impala LTZ. I trust you will give serious thought to further accommodation. More
Other Employees Tagged: Dan Good
December 24, 2019
Great customer service from scheduling to delivery Good communication between dealership receptionist and service dept. witch helps a busy and helpful service dept. everybody very responsive. I was exp Good communication between dealership receptionist and service dept. witch helps a busy and helpful service dept. everybody very responsive. I was expecting my truck to be in for the day. They had it done in a few hours Great to see that level of devotion these days. Thank you More
Other Employees Tagged: Fred Lopes , Jackie Deterra, Chantelle Santiago
December 20, 2019
Excellent service as always Superior service every time!! I have never been disappointed and always trust Steve to take care of my car. He’s the best!! From making the appoint Superior service every time!! I have never been disappointed and always trust Steve to take care of my car. He’s the best!! From making the appointment to the time I drive away the service cannot be beat! More
Other Employees Tagged: Jackie Deterra

