Steve Berman
Steve Berman at Heritage Honda Parkville

Steve Berman | Page 4

Service Director

Heritage Honda Parkville

9213 Harford Rd
Baltimore, MD 21234

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4.0
43 Reviews
4.0

43 Reviews

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43 Reviews of Steve Berman

May 08, 2020

Dealership Rating
Employee Rating

Good service, my 2015 Honda Pilot EXL 4WD is running as fantastic as the day I bought it from Heritage Honda when it had 3 miles on it. I didn’t see my service tech’s picture so I chose the first ten peopl More

by Rbreeden
Recommend Dealer
Yes

Other Employees Tagged: Jason Adam, Bryan Anderson, Jeff Beling, Kimberly Brown, Tim Hardiek, Edward Jones, Diane Maloney, Bill Maurath, Dora Norman

May 10, 2020

Heritage Honda Parkville responded

Rbreeden, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 21, 2020

Dealership Rating
Employee Rating

I am so grateful for Heritage Honda Service, they are amazing. Thank you Steve Berman and Ed Jones for taking such good care of my Civic and ME TOO, especially as I am going through chemo and needed my More

by Gisele F
Recommend Dealer
Yes

Other Employees Tagged: Edward Jones

Apr 22, 2020

Heritage Honda Parkville responded

Gisele, thank you for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

December 10, 2019

Dealership Rating
Employee Rating

Always a 5-star experience. They keep appointment times, so no long waits. Service was thorough; vehicle passed inspection. Would recommend to others because of great service. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hardiek

December 04, 2019

Dealership Rating
Employee Rating

Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More

by Tony.was.the.best.serv.adv.ever
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Brown, Tim Hardiek, Bill Maurath, Dora Norman, Garrett Powell, Mark Sowder, Al Watts

November 09, 2019

Dealership Rating
Employee Rating

Heritage Honda provides excellent customer service. They go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service depart More

by Sony
Recommend Dealer
Yes

Other Employees Tagged: Garrett Powell, Phil from the service department

Nov 11, 2019

Heritage Honda Parkville responded

Sony, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2019

Dealership Rating
Employee Rating

Excellent We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda ha More

by Terri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hardiek, Robert koski

Oct 17, 2019

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 16, 2019

Dealership Rating
Employee Rating

Good service Steve has taken care of my car very nicely, and explained everything to me in detail. He is for sure someone that you can trust. More

by Ye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Heritage Honda Parkville responded

Ye, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad Steve was able to help you out!

May 15, 2019

Dealership Rating
Employee Rating

Amazing car experience! Rob and his team at Heritage went above and beyond any and all expectations that I had on the repaint of my car. They managed to help me beyond words More

by Lhappel46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hardiek, Robert Zopp

May 17, 2019

Heritage Honda Parkville responded

Hello, we're so glad that we were able to go above and beyond your expectations! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. If there is anything further that we may do to assist you, please do not hesitate to reach out!

April 03, 2019

Dealership Rating
Employee Rating

The service department was forthcoming and generous Even though Heritage was not where I purchased my certified pre-owned Honda from in February, they took care of me as if I had. I was already having b More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Mantegna

Apr 16, 2019

Heritage Honda Parkville responded

Hi Holly! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2019

Dealership Rating
Employee Rating

Excellent service Great as always I could not ask for more. Everyone was helpful and courteous. The van was fixed properly with no issues and the price was acceptable. More

by Chris M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Maurath

Jan 17, 2019

Heritage Honda Parkville responded

Thanks, Chris! We're glad you always have a great experience with us! We look forward to seeing you again in the future! Take care!

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