Steve Berman
Steve Berman at Heritage Honda Parkville

Steve Berman | Page 3

Service Director

Heritage Honda Parkville

9213 Harford Rd
Baltimore, MD 21234

Contact Me
4.0
43 Reviews
4.0

43 Reviews

Write a Review

43 Reviews of Steve Berman

February 07, 2021

Dealership Rating
Employee Rating

I would like to say thank you to Steven and Bill for there excellent service!!! As long I been coming there Steven has been a great and wonderful supervisor. Thank you guys so much keep Up the good wor More

by mrsmcfadden1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Maurath

Feb 08, 2021

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Dealership Rating
Employee Rating

Overall fast and efficient, also had me and out of the service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 More

by L.weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Brown, Edward Jones, Rob Koski, Erin Lober, Diane Maloney, Bill Maurath, Mark Sowder, Al Watts, Robert Wiggington

Jan 22, 2021

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2021

Dealership Rating
Employee Rating

Heritage service staff is professional and knowledgeable. Facility is clean and tidy. Overall this is a first rate service andrepair facility. Will definitely return with my Honda for future needs More

by Joepress81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Koski

Jan 09, 2021

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2020

Dealership Rating
Employee Rating

Working with Rob was GREAT as he has always been! I look forward to coming to this location because of Rob! He is punctual, courteous, and communicates clearly and timely. More

by Coupons815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Koski

Dec 23, 2020

Heritage Honda Parkville responded

Thank you so much for your positive comments about Heritage Honda Parkville! If you're ever in need of more help, please let us know!

October 16, 2020

Dealership Rating
Employee Rating

So far, so good .. thanks to Steven Berman for taking care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing More

by Bob.loewe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Parks

Oct 26, 2020

Heritage Honda Parkville responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 23, 2020

Dealership Rating
Employee Rating

Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More

by Rick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hardiek, Rob Koski

July 24, 2020

Dealership Rating
Employee Rating

Excellent customer service. Robert W greeted me and everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees tak More

by psparks626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Whittington

Jul 26, 2020

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 09, 2020

Dealership Rating

Rip Off This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try More

by customer 1
Recommend Dealer
No

Other Employees Tagged: David Branch

Jul 14, 2020

Heritage Honda Parkville responded

Thank you for stopping in at Heritage Honda Parkville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for any confusion or miscommunication that occurred in our Service Department, as this is not our way of doing business at any of our MileOne stores. We take great pride in providing all customers with honest, reliable and transparent service and appreciate you taking the time to speak with our Service Director, Steve Berman, regarding the situation. We were glad to clarify and resolve your concerns. As discussed, if you have any further questions or future vehicle needs, please contact Steve directly at sberman@mileone.com or 410.663.7155 and he will be happy to help. Again, thank you for your time and valued business. We look forward to working with you in the future.

June 17, 2020

Dealership Rating
Employee Rating

Excellent team at heritage Honda Parkville. The team was about to find the problem within 3hours . Fixed it and my 2017 honda accord was ready to be picked up . More

by Tee -Tee
Recommend Dealer
Yes

Other Employees Tagged: Robert wigginton

Jun 18, 2020

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 08, 2020

Dealership Rating
Employee Rating

I have been taking my Honda Pilot to Heritage Honda Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. More

by Gboyee
Recommend Dealer
Yes

Other Employees Tagged: Mark Sowder

May 10, 2020

Heritage Honda Parkville responded

Gboyee, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

Dealership Inventory (366 Vehicles)

used 2025 Acura MDX car, priced at $49,788
2025 Acura MDX
used
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Pilot car, priced at $52,030
2026 Honda Pilot
new
Platinum White exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $42,168
2026 Honda CR-V Hybrid
new
Platinum White exterior
CVT
All-wheel Drive
new 2026 Honda Pilot car, priced at $46,201
2026 Honda Pilot
new
Silver exterior
Automatic
All-wheel Drive
used 2022 Nissan Rogue car, priced at $19,788
2022 Nissan Rogue
used
Scarlet Ember exterior
CVT
Front-wheel Drive
new 2026 Honda Ridgeline car, priced at $44,485
2026 Honda Ridgeline
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive