Steve Brawer | Page 11

Great service and quick turn around time, speed of car day before appointment and was fine that day, very surprised and happy with the service day before appointment and was fine that day, very surprised and happy with the service More

by TIKIMOON13 Verified Customer Verified Customer

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I had requested electrical wiring repaired along with changing out headlight bulbs. Since I purchased and brought my own parts which I learned later that the service manager would not allow bulbs to be c changing out headlight bulbs. Since I purchased and brought my own parts which I learned later that the service manager would not allow bulbs to be changed. I had thought that the electrical wiring I requested repaired was not completed. I will have to double check my receipt to verify whether I was charged for electrical work. I am severely disappointed that the wiring repair was not performed along with the replacement of my high beams. Seeing as there is a lot involved removing parts to get to the headlight assembly. More

by johnrunningwolf Verified Customer Verified Customer

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My tire was losing air on 5/14 which was the last day of my bumper tp bumper dealer warranty so I called for service that day. It was very hard to get a "live" person on the phone- my messages were not retu my bumper tp bumper dealer warranty so I called for service that day. It was very hard to get a "live" person on the phone- my messages were not returned- so I kept calling until finally I told the receptionist I would have to talk with a manager. She then said David Frankie would call me right back. He called me about 15 to 20 minutes later. I explained the situation. He said it was then too late to came out that day. If they had answered the phone or returned my earlier messages , it would not have been too late to come out on the 14th. In any event Mr Frankie told me to come out the next morning- which I did. On the 14th the tire had lost half it's pressure- so obviously there was some problem. On the 15th they took me right in but told me they could not find any problems with any of the tires. I am not sure what they did to thoroughly check out the situation? In any event I am quite sure I will now have to return another time when the tire is low again. I believe they should have taken the tire off the rim and done an internal inspection which I will have to insist upon when it gets low again. More

by jforsman90 Verified Customer Verified Customer

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Brought my Jeep into them for my check engine light. They were backed up told me it would be a couple days. It turned out they got it in right away and I had it back the next day. were backed up told me it would be a couple days. It turned out they got it in right away and I had it back the next day. More

by Cj Verified Customer Verified Customer

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Have started using Ferman for service and they have done a good on so far. Easy to set up the appointment online and work has been on time. Used the shuttle once and waited once. Looked at a new vehicle a good on so far. Easy to set up the appointment online and work has been on time. Used the shuttle once and waited once. Looked at a new vehicle as well, and the experience was quick and professional, as well as getting a good deal. More

by WESTERFIELDPB Verified Customer Verified Customer

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Jason got me right in for my appt. Thank U Jason I thought the key was expensive but I know Jason doesn't make the prices so that isn't his fault Jason was very helpful and nice! Give him a raise! thought the key was expensive but I know Jason doesn't make the prices so that isn't his fault Jason was very helpful and nice! Give him a raise! More

by drillfast65 Verified Customer Verified Customer

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I bought my Jeep New in 2016 and have continued to complete all my maintenance service and any repairs by Steve Brawer and team. Thank You for all for you awesome service! complete all my maintenance service and any repairs by Steve Brawer and team. Thank You for all for you awesome service! More

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Once again, Steve was an excellent advisor who quoted me very fairly for my service. I have been to the dealership twice in the last month. Both times A++ very fairly for my service. I have been to the dealership twice in the last month. Both times A++ More

by jfelli2014 Verified Customer Verified Customer

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I was greeted as I drove up. I was checked in and asked if I needed a ride . I said I was just going to Waite in the lounge . My car was ready as promised if I needed a ride . I said I was just going to Waite in the lounge . My car was ready as promised More

by bnbpoker Verified Customer Verified Customer

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very professional clean friendly great prices great waiting area refreshments sales people and service department know there stuff don't try to sell you the world just what you need will be coming back waiting area refreshments sales people and service department know there stuff don't try to sell you the world just what you need will be coming back More

by joea Verified Customer Verified Customer

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