Steve Brown
Steve Brown at Ken Ganley Kia Alliance

Steve Brown | Page 4

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
74 Reviews

Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.

4.9

74 Reviews

Write a Review

Dealership Experience

2 yrs, 2 mos

Industry Experience

21 yrs, 6 mos

Employee Video

74 Reviews of Steve Brown

October 30, 2025

Dealership Rating
Employee Rating

Greeted pleasantly when she arrived. Introduced himself and told me how long it would be - he was right. Waiting area clean, bright and comfortable! Great first impression! More

by JDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Steed

Oct 31, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please keep us in mind in the future! Hope to see you again soon! Have a wonderful day!

October 29, 2025

Dealership Rating
Employee Rating

I always receive great service from the service department They always go above and beyond to take care of my vehicles needs. More

by emarkov75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review and kind words! Please let us know if you need anything in the future! Take care!!

October 28, 2025

Dealership Rating
Employee Rating

I had my Telluride serviced today at Ken Ganley Kia in Alliance and the service was excellent. From the moment I walked in until I left Steve and the gang were just awesome!!! More

by rmiller929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Steed

Oct 29, 2025

Ken Ganley Kia Alliance responded

So glad to hear you had a great visit with us! Please reach out if you need anything in the future! We appreciate you! Have a splendid day!!

October 23, 2025

Dealership Rating
Employee Rating

Outstanding service and team! Thank you Brent for always providing such excellent service! I highly recommend Ken Ganley Kia in Alliance! More

by bolestalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Oct 25, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business! Come see us again! Have a wonderful day!

October 22, 2025

Dealership Rating
Employee Rating

Always wondered service. They go above and beyond every time I am there without fail. More

by happyrn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Ken Ganley Kia Alliance responded

We are so pleased to hear you had a great service visit with us here at Ken Ganley Kia Alliance! Please reach out if you need anything in the future! Enjoy your day!

October 15, 2025

Dealership Rating
Employee Rating

Mike, Brent and Steve were as amazing as always. I won’t take my car anywhere else More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review!! We appreciate you and look forward to seeing you in the future! Take care!

October 13, 2025

Dealership Rating
Employee Rating

Always a pleasant visit to the Alliance Ohio Ken Ganley KIA! Staff is always attentive and friendly! Wait time is always as promised and the amenities are a luxurious plus! Thanks Brent Steed and crew for More

by Corcorcorey90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Steed

Oct 16, 2025

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Dealership Rating
Employee Rating

very polite and caring. Completed service in a timely manner. I don't have anything else to say so I don't need 15 words More

by walterpatty63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Ken Ganley Kia Alliance responded

Thank you!! Have a wonderful day!!

September 26, 2025

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Employee Rating

I love the friendly service provided by Ken Ganley Kia in Alliance, OH. They care about their customer's service experience and do everything to please their customer's comfort and waiting time while at the More

by SuzyCue79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2025

Dealership Rating
Employee Rating

The service rep (Steve) was very polite, explained everything and answered all my questions. The waiting room was clean and comfortable. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Ken Ganley Kia Alliance responded

Hi Diane! Thank you for the great review! Come visit us again! Have a wonderful day!

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