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Steve Brown
Steve Brown at Ken Ganley Kia Alliance

Steve Brown | Page 3

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
76 Reviews

Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.

4.9

76 Reviews

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Dealership Experience

2 yrs, 3 mos

Industry Experience

21 yrs, 7 mos

Employee Video

76 Reviews of Steve Brown

December 28, 2025

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Employee Rating

Friendly, professional, accommodating. I would definitely recommend it to a friend or anyone who ask. Have been a returning customer for 10 years. More

by agnelloo5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 27, 2025

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Employee Rating

The guy who helped me was super nice very respectful helpful and informative and gave me as much help and advice as possible to get me the best deal More

by nyahann10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Ken Ganley Kia Alliance responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2025

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Employee Rating

Excellent customer service, best Kia dealership I have been too in northern Ohio. I highly recommend More

by Amandakiddey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

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Employee Rating

Everyone has always been very helpful and professional. I am well satisfied with my experience. More

by yrusu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2025

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Employee Rating

Awesome, quick, processional, courtesy, Santa was also arriving so plenty of goodies out lol. Definitely a Kia fan for life More

by katrina_angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Dec 19, 2025

Ken Ganley Kia Alliance responded

Hey Katrina! Thank you for the great review and kind words! We appreciate you! Have a great day!

December 12, 2025

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Employee Rating

Good fast reliable service. Always on time and good communication with the techs when in. More

by abirhoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you had a great visit with us! Have a great Holiday!

December 10, 2025

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Employee Rating

Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

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Employee Rating

We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 22, 2025

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Employee Rating

The dealer ship is always clean and the service is very good. They do the work that is needed. Advises what can wait and finishes the work and I leave with a clean car. More

by Sheegogvictoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2025

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Employee Rating

A great dealership I would recommend anybody for service or to buy a automobile great employees to work with also More

by ramonasimmons327@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review and great feedback! We appreciate you! Have a splendid day!

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