Steve Brown
Steve Brown at Ken Ganley Kia Alliance

Steve Brown | Page 3

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
74 Reviews

Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.

4.9

74 Reviews

Write a Review

Dealership Experience

2 yrs, 2 mos

Industry Experience

21 yrs, 6 mos

Employee Video

74 Reviews of Steve Brown

December 23, 2025

Dealership Rating
Employee Rating

Excellent customer service, best Kia dealership I have been too in northern Ohio. I highly recommend More

by Amandakiddey
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

Dealership Rating
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Everyone has always been very helpful and professional. I am well satisfied with my experience. More

by yrusu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2025

Dealership Rating
Employee Rating

Awesome, quick, processional, courtesy, Santa was also arriving so plenty of goodies out lol. Definitely a Kia fan for life More

by katrina_angelo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Hey Katrina! Thank you for the great review and kind words! We appreciate you! Have a great day!

December 12, 2025

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Good fast reliable service. Always on time and good communication with the techs when in. More

by abirhoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you had a great visit with us! Have a great Holiday!

December 10, 2025

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Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

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We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 22, 2025

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The dealer ship is always clean and the service is very good. They do the work that is needed. Advises what can wait and finishes the work and I leave with a clean car. More

by Sheegogvictoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2025

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Employee Rating

A great dealership I would recommend anybody for service or to buy a automobile great employees to work with also More

by ramonasimmons327@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review and great feedback! We appreciate you! Have a splendid day!

November 13, 2025

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Employee Rating

Good service and salesman very courteous polite I I would tell anyone that looking for a car to come here More

by lewedan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Nov 16, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 07, 2025

Dealership Rating
Employee Rating

Ken Ganley Kia has been servicing my car for a few years now and I wouldn’t trust anyone else. They are professional and very proficient at fixing whatever needs my car has required. I appreciate this deale More

by cheril96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Nov 09, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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