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Steve Brown
33 Reviews
Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.
Read more33 Reviews
Write a ReviewDealership Experience
1 yr, 5 mos
Industry Experience
20 yrs, 9 mos
Employee Video
33 Reviews of Steve Brown
September 01, 2025
Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! car clean, would recommend for future service!! More
by leyda99
Other Employees Tagged: Mike DeLisi, Brent Steed
August 29, 2025
Great service, great experience. I will most definitely be back to have the rest of my maintenance needs I will most definitely be back to have the rest of my maintenance needs More
by notchjonsn
Other Employees Tagged: Mike DeLisi, Brent Steed
August 29, 2025
Awesome knowledge. Understanding, friendly and will continue coming to alliance. Telling everyone I know to come get a new car. Understanding, friendly and will continue coming to alliance. Telling everyone I know to come get a new car. More
by Ladyannod
Other Employees Tagged: Lauren Rykalla, Caleb Burke, Megan Miller
August 22, 2025
Everyone I interacted with was very accommodating, informative, and helpful. It was a pleasant experience and I appreciated it. I did not feel rushed or hurried. I will be recommending Ken Ganley KIA informative, and helpful. It was a pleasant experience and I appreciated it. I did not feel rushed or hurried. I will be recommending Ken Ganley KIA of Alliance to anyone who questions me about my new vehicle! More
by krunchcake chuck
Other Employees Tagged: Tyler Moore, Brent Steed
August 15, 2025
In addition to my Kia I have a Toyota. I feel that the customer service is better at Ken Ganley Kia than my Toyota dealer. I liked the friendliness & politeness of Steve, who I dealt wi I feel that the customer service is better at Ken Ganley Kia than my Toyota dealer. I liked the friendliness & politeness of Steve, who I dealt with there. I liked that he opened doors for me. He came to talk to me in the waiting room. Very nice touches. I also liked the waiting room: very clean with nice snacks and drinks. More
by Carolkia
August 07, 2025
The guys who worked on my car did a great job in a timely manner. It went quicker than I thought. Brent the service manager kept me informed throughout the whole process. I was offered a courtesy ride to my manner. It went quicker than I thought. Brent the service manager kept me informed throughout the whole process. I was offered a courtesy ride to my house and then picked me up at home and brought me back to the dealership to get my car. The waiting area was clean and comfortable.All in all, it was a very good experience. More
by etravis
Other Employees Tagged: Mike DeLisi, Brent Steed
July 15, 2025
Excellent job from start to finish. Very personal and professional and I loved the car wash after our service! Very personal and professional and I loved the car wash after our service! More
by Hippely77
Other Employees Tagged: Mike DeLisi, Brent Steed
July 15, 2025
Very nice work was done on time very clean waiting room lots of snacks and beverages lots of snacks and beverages More
by onlymejkg
Other Employees Tagged: Tyler Moore
July 09, 2025
I received excellent service this morning with my car. It was very happy that they were able to diagnose the issue and let me know what the fix for it would be It was very happy that they were able to diagnose the issue and let me know what the fix for it would be More
by dtummel
Other Employees Tagged: Mike DeLisi, Brent Steed
