Steve Byrd | Page 5

Always a good experience from sales and service. Steve Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” More

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I always have received outstanding service and attention from Steve Byrd at RBM of Alpharetta Mercedes dealership. from Steve Byrd at RBM of Alpharetta Mercedes dealership. More

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This was my first Mercedes service experience. Steve Byrd was excellent and the service was great! was excellent and the service was great! More

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Excellent attention to resolving specific needs. Very attentive to customer satisfaction. Follow up was addressed to ensure expectations were met. attentive to customer satisfaction. Follow up was addressed to ensure expectations were met. More

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I was extremely pleased with my service manager Steve Byrd as I stopped by on Saturday to have my headlight replaced. Steve recognized me as I drove up and immediately came out to assist. He advised woul Byrd as I stopped by on Saturday to have my headlight replaced. Steve recognized me as I drove up and immediately came out to assist. He advised would take care of the issue and I was out within an hour. Really appreciate his great customer service! More

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Overall service was excellent. But comparing to BMW service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. More

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I was very happy with service provided. I just moved from Washington state and my first time using this dealer. Excellent customer service. Will return. Washington state and my first time using this dealer. Excellent customer service. Will return. More

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Just moved into the area and had a bad tire that needed to be replaced. Steve Byrd checked me in, got the tire replaced and I also got a quick emission test. Very pleased with the service, especially as he to be replaced. Steve Byrd checked me in, got the tire replaced and I also got a quick emission test. Very pleased with the service, especially as he did not insist I get a matching tire for my run flat replacement. Another MB dealer in another state basically forced me to get 2 new tires because of a tiny nail hole. ( Warranty compliance) I was angry then and was ready to be angry again. It went a different direction at this dealership. More

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I always goto RBM Alpharetta for servicing my 2016 C300. Steve Byrd of RBM of Alpharetta is the best service advisor. He takes care of all my service needs and helps me stay on top of my maintenance. He p Steve Byrd of RBM of Alpharetta is the best service advisor. He takes care of all my service needs and helps me stay on top of my maintenance. He provides all the details, pros and cons and mandatory service needs and helps me that best suits my car and as well as some savings for me. I can always trust Steve for any service needs for my car. More

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My experiences at RBM has always been very fast, very thorough, and very professional. Steve Byrd has been responsive to my needs and provides prompt, correct estimates in a timely manner. I own several thorough, and very professional. Steve Byrd has been responsive to my needs and provides prompt, correct estimates in a timely manner. I own several types of Autos and Trucks and RBM North is the best service center in Atlanta. Skip Plemmons More

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